Junior Customer Account Manager

Circa £25,000
20 Mar 2018
17 Apr 2018
Contract Type
Full Time

Salary: Circa £25,000

Contract Type: Permanent

Job Elements

·To assist the Customer Account Managers with gathering customer requirements, developing an implementation schedule and quarterly financial forecasts and executing the roll-out of this, and monitoring all aspects of program performance (technical work, program management, material sourcing, financial goals, issue management and escalation, risk management, compliance, security, and client satisfaction).

·Contribute to the strategic agenda of the business unit taking a commercial approach to activities. 

·Work with multi discipline teams to ensure customer projects are delivered to time, cost and quality targets.

·Assist the Customer Account Manager in Project managing allocated RFQ’s (requests for quotes)

·Assist the Customer Account Manager in producing the account plan for allocated customers

·Ensure deliverables are provided on-schedule and with appropriate accuracy and completeness.

·Understand, and be able to maintain, the sales order process and the Sales Forecast

·Prepare written and verbal reports for management regarding project status, cost and schedule variances.

·Feedback ideas into business in order to ‘delight’ customer – product & processes

·Regularly interact with customers, functional peer groups and senior management, conducting presentations of technical information concerning specific projects/schedules etc., to gain cooperation of others.

·Maintain a regular interface with customer – developing & nurturing a long term relationship

The ideal candidate will have:

·Project Management skills.

·Be highly computer literate with an excellent working knowledge of all Microsoft Office Suites

·Be confident with excellent interpersonal/presentation skills and have the ability to communicate at all levels within an organisation

·Have a flexible approach and be able to work to a high level of accuracy with the ability to meet deadlines

·Ideally degree educated in a mechanical or manufacturing discipline

·Be able to demonstrate experience in a customer facing role preferably within a manufacturing environment

Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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