Secretary / Administrator BLUS61551

Our Client is a world-leading fertility group founded in 1997. They have used their tailored treatment plans and dedicated support networks to help more than 45,000 patients to start or grow their families. At our Client, it’s their people that have made them the fertility group they are today. 

They have an exciting opportunity for a Secretary / Administrator to join their clinical secretarial team at their Northampton clinic, providing administrative and secretarial support to all Clinicians and the Clinic Director. This is a permanent, full time position where you will work 37.5 hours between the Clinic opening hours which are 8am – 5pm, Monday - Friday.

Within the role you will produce clinical letters and reports by transcribing from audio or copy typing. Ensuring relevant correspondence is filed in the patient’s file, you will take calls from patients, GPs and Clinicians, accessing the patient information and diary areas to book patients for follow-ups and reviews. Taking and producing minutes from Staff meetings and completing general administrative tasks such as filing and photocopying, you will also cover Reception on a rota basis, carrying out relevant reception duties to include welcoming patients, preparing invoices and requesting payment for treatment.

They are looking for someone who has proven experience within an office environment, coupled with excellent customer service skills. With a good standard of education (GCSE or equivalent in Maths and English) you will have a working knowledge of Microsoft Office, and strong IT and keyboard skills. The ability to communicate with patients and staff effectively, showing empathy and understanding is important, as is being able to prioritise your own workload effectively.

Previous medical secretarial experience is desirable but not essential. What is important is that you have strong administrative, organisational and audio typing skills.

Closing Date: 6th April
Interview Date: 12th April

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.