Instructor Co-ordinator – Leading Awarding Body 

Recruiter
Lantra
Location
Coventry, West Midlands
Salary
£23,000 Plus Benefits  
Posted
16 Mar 2018
Closes
13 Apr 2018
Ref
HKMUB1304/RS-MK
Contract Type
Permanent
Hours
Full Time

Instructor Co-ordinator – Leading Awarding Body  
Nr Coventry, Warwickshire   
£23,000 Plus Benefits  
   
Lantra is a successful commercially focused charity, providing high quality training and qualification products for skills and workforce development in land-based industries. With a staff of over ninety people and a turnover of £7m, we up-skill more than 85,000 people each year and work with businesses and other stakeholders to create innovative skills solutions.   
   
We are now looking for an Instructor Co-ordinator to join our dedicated team and organise quality assurance activities for our network of Training Instructors and Assessors.  
   
Offering a relaxed, yet professional work environment, Lantra offers the chance to increase your quality assurance knowledge while playing a key role in maintaining their reputation for service excellence.  
   
As an Instructor Co-ordinator, you’ll help to recruit new Instructors and Assessors and ensure they operate to Lantra’s high standards.  
   
Joining a small team, you will:  
   
- Process the annual membership of Instructors, Customised Provision Instructors and Assessors  
- Ensure that databases are up-to-date with Instructor and Assessor details   
- Organise Instructor/Assessor training  
- Support the Instructor/Assessor screening process, including telephone interviews and skills assessments  
- Co-ordinate spot checks to ensure quality standards are maintained  
- Occasionally travel to attend events (some overnight stays will be required) 

To be considered, you’ll need experience of the following:  
   
- Working in a customer service environment  
- Managing external sub-contractors  
- Operating to quality systems and processes  
  
As an Instructor Co-ordinator, you must have exceptional communication skills, both written and verbal. Organised and committed, you will also have excellent attention to detail and the ability to prioritise your workload.  
   
To apply for the role of Instructor Co-ordinator, please apply via the button shown.  
   
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.  
   
Additional Keywords: Instructor Co-ordinator, L&D Co-ordinator, QA Co-ordinator, Membership Administrator, Quality Officer, QA Administrator, Quality Control Officer, Instructor Co-ordinator, Training Co-ordinator, Customer Service Executive.