Service Administrator - Greater London

Location
Manchester, London
Salary
£24,000 - £30,000 per annum
Posted
15 Mar 2018
Closes
12 Apr 2018
Ref
1489610
Contract Type
Permanent
Hours
Full Time
Position: Service Administrator
Location: Orpington, Greater London, BR6
Salary: £24,000 - £30,000 per annum
Job type: Permanent

Company client is the most awarded plumbing & heating company in the UK.

We are looking for a diligent, organised individual with excellent customer service skills who take pride in their work and is not satisfied with a job unless it is done to the best of their ability. The individual should display attention to detail and be keen to grow with the company, with a passion to learn and develop. We promote an open environment at works where everyone's opinions are valued and suggestions for improvement are always embraced. Candidate must be computer literate and have a considerate telephone manner. The ideal candidate would primarily have experience working within the plumbing and heating industry, and as an aside would ideally have experience working in an office environment. Main responsibilities to include:

Scheduling jobs for engineers & managing their daily workload
Providing quotes & ordering parts for customers
Managing the daily ‘posts’ queue around which our workload revolves
Following up on online leads & quotes
Answering phones & associated queries from customers
Creating new customers and maintaining customer records within Surefire
Collating price comparisons from suppliers and challenging them
General administrative tasks

Non-Negotiable Skills:
Highly Organised
Attention to detail.

Requirements:
Punctuality is essential
Flexibility in working days, as some Saturday work may be required.
Not scared to get involved.
Experience working in the heating and plumbing industry is desirable.

If you have further inquiries about this role, please don’t hesitate to contact our office at: 02033-71-7671