Account Manager - Telecoms Billing
Account Manager - Telecoms Billing
Job Title: Account Manager / BDM
Location: Home based anywhere from Birmingham to Manchester
Experience: Telecoms Billing, Billing Manager, Channel Manager
Benefits: Basic salary up to £40,000 OTE £80,000 + Car Allowance
Our client is the UK's leading provider of billing, provisioning, and customer management solutions to resellers operating in the communications, data, and IT sectors. Its award winning solutions are used extensively throughout the UK and Europe to manage communications and data services including fixed line, cloud, mobile, data and next generation networks.
Their highly accomplished, award winning sales team are looking for a dynamic and driven individual who is able to service their valued clients in the Midlands and Northern parts of the country and develop new business in these areas
Generous salary and commission on offer for this role and will be dependent upon relevant skills and experience.
The ideal candidate will have good product knowledge in Telecoms Billing, SIP, and Provisioning. This experience may have been gained working as a Billing Manager for a Telecoms reseller or as a Channel Manager or selling Telecoms solutions to end user customers.
Main Job Purpose
The main purpose of the Account Manager is to plan and carry out proactive sales activities in order to maintain long term account relationships and to win new accounts for the company. Ensuring a high level of quality new business is won, maximising the revenue and profitability of each account.
Key Duties and Responsibilities
*Managing allocated partner accounts to increase revenue streams and sales of the company's products and services.
*To ensure that all service level agreements are achieved.
*Developing relationships with key decision makes and senior contacts within allocated partner accounts.
*To ensure that allocated partner accounts are kept appraised of the company's services and product developments, identifying and promoting those of most relevance.
*To meet and exceed targets as set by the Head of Sales & Marketing.
*Provide regular and accurate reports on pipeline and opportunities.
*Promoting company products and services to prospective new partners.
*Updating and maintaining the company's customer relationship management database, recording all activities to ensure accuracy of records.
*Taking responsibility for professional development through industry research, attending industry, events and conferences, and product training provided by the company.
*Developing a comprehensive knowledge of the company's products and services and how they are deployed in the wider industry.
*Working with other departments and suppliers to ensure compliance and high levels of service are maintained.
*Carry out other reasonable tasks as required by the business
*To preserve information security, report security breaches, in line with the Information Security Policy, and to act in accordance with the requirements of the Information Security Management System
*Excellent interpersonal, numeracy, literacy and communication skills.
*Experience of working in billing, IT and/or telecoms.
*Excellent organisational and time management skills.
*Optimistic and positive attitude when engaging with partners and colleagues.
*Proven ability to multi task and prioritise under pressure.
*Good listening skills.
*Accuracy and attention to detail.
Supplementary Duties (when required)
*Attend trade shows.
*Attend industry forums and user group meetings.
*Assist with marketing activities
Technical Skills Required
*Detailed knowledge of the company's products and good industry knowledge.
*Excellent presentation and demonstration skills.
*Proactive approach to business generation.
*Strong negotiation skills.
*Strong organisational skills.
*Ability to work well within a team.
*Basic working knowledge of contracts, terms and conditions and the ability to negotiate standard and non-standard terms and conditions.
*Ability to understand and interpret complex information and requirements.
*Willingness to travel.
It is expected that the following activities will be reasonably achieved on an on-going basis:
*Key duties and responsibilities (as detailed).
*Meet monthly sales targets.
*4-6 customer/prospect meetings a week.