Channel Manager - Call Centre Software Solutions

Recruiter
TTR (UK) Ltd
Location
London, England
Salary
£50000.00 - £90000.00 per annum
Posted
14 Mar 2018
Closes
11 Apr 2018
Ref
J003436
Contact
Ed Bailey
Sectors
Sales, IT Sales
Contract Type
Permanent
Hours
Full Time

Channel Manager - Call Centre Software Solutions

Role: Sales Business Development & Channel Manager - Telecoms Channel
Ideal experience: Channel / BDM Contact Centre Software Solutions Sales
Salary: c£50,000 OTE £90,000 + Mileage + benefits

Our client is a company headquartered in Australia and is an award winning Microsoft partner and has a track record of innovation and excellence.

The company specialises in Customer Experience & Omni Channel Contact Centre solutions, with a modular suite of telephony applications from call reporting, voice recording to full IVR. Their solutions are integrated with leading channel partners such as Panasonic, Ericsson-LG, Avaya and Samsung. They have recently launched integration with Microsoft Skype for Business providing both on premise and cloud SaaS solutions we are keen to build channels and relations in this new market.
The company have an experienced UK support team based out of well-appointed offices based in Essex.
Our client is now looking for a person who is highly motivated and has a hunter mentality to developing new business, this is a new business role where you will be required to drive the sales function with "passion and hunger" and you will require the determination and experience in selling enterprise software solutions both on premise and Cloud SaaS solutions at C-Level.
The company has solid business channels in place in the UK with major telecom manufacturer partners and your role will be to grow business in these channels and also create new channels and relationships leveraging our established relationships from other global markets.
*You must be experienced at selling enterprise call centre software solutions to C-Level
*Manage the complete sales process from consultancy of the customer requirements, providing sophisticated proposals, and closing the deal
*Throughout the sales process you will manage the relationship with the customer, reseller, distributor and telecom manufacturer parties as applicable
*Managing and cross- selling software into existing accounts and developing new business
*Manage a large geographic area and maximise customer facing time
*Deliver account management support, conducting reseller workshops etc
*Manage and update the CRM system accurately
*Large amount of Software training
*Liaise with Marketing to create targeted campaigns
*Utilise the professional services team to ensure effective deployment of solutions.