Personal Lines Customer Services Advisor
- Recruiter
- Brook Street
- Location
- Sevenoaks, Kent, England
- Salary
- £16000 - £19000 per annum
- Posted
- 14 Mar 2018
- Closes
- 11 Apr 2018
- Ref
- TUN/41526
- Contact
- Vicki
- Sectors
- Banking & Financial Services, Customer Service & Call Centre, Call Centre - Inbound, Customer Service Advisor, Sales Support, Sales
- Contract Type
- Permanent
- Hours
- Full Time
Role: Personal Lines Customer Services Advisor
Salary: £16,000 - £19,000
Location: Sevenoaks
Hours: Monday to Friday 9 to 5
Do you have experience within insurance and customer service?
If so, this is the role for you.
A local insurance company are looking for a new Customer Service Advisor in their Personal Lines department. The ideal candidate will have over a years experience within insurance and now be looking for their next challenge.
Your main duties will include:
-Handling complaints
-Relationship building with insurers
-Complying with office procedures and regulations
-Handling customer enquiries received by telephone, post, facsimile, e-mail and other means.
-Processing mid-term adjustments on customer`s policies.
-Carry out competitor comparisons.
-Implement marketing initiatives that generate organic leads.
-To maximise cross-selling and up-selling opportunities through proactive initiatives, such as capturing customers` renewal dates.
-Maximise new business conversion through effective sales closure.
If this role is of interest then please contact Vicki on 01892 544826 or apply today!