Housekeeping and Maintenance Manager

At WinwInnKeeper we're creating new kind of hospitality brand. Through innovation, genuine interest in people and giving back we are creating something extra ordinary. We are aiming to create a better lifestyle for our clients and unique experience for our guests.
WinwInnKeeper was founded in 2015. We provide to our clients 50% to 80% more revenue from their properties. We manage Airbnb and Booking listings, from pricing and booking enquiries right through to guest arrival and departure. We are one of the fastest growing companies in the short-let companies in London with current portfolio of 140+ properties and plan to hit 1300 units by January 2020.

As Housekeeping and Maintenance Manager you will join our company to coordinate and organise the housekeeping team, ensuring delivery of exceptional standards and guest service in our property portfolio of 120 properties. As a hands-on and proactive Manager, you will have a focus on quality, attention to detail and in developing and supporting your colleagues to achieve high service standards. You will have excellent communication and organisational skills and be a fantastic team player; passionate about people, your team and delivery of excellent guest service. With this in mind you will have proven experience as a Housekeeping and Maintenance Manager within a similar quality hotel or property management environment or be able to demonstrate you are ready to take your career to the next level. Previous experience of training within housekeeping would be desirable for this role and a working knowledge of standard computer office packages would be beneficial.

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.

Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Coordinates work activities among departments- linen and laundry. housekeeping, maintenance.

Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.

Inventories stock to ensure adequate supplies.

Evaluates records to forecast department personnel requirements.

Makes recommendations to improve service and ensure more efficient operation.

Minimum 2 years experience in a similar role required.

Skills Organisation, Hotel Management, Coordination Skills, head housekeeper, Property management system, - good team worker, ,team leadership

Sectors