Assistant Online Trading Manager

Assistant Online Trading Manager

Salary: GBP18,000 to GBP22,000 per annum (pro rata, dependent on experience)

Hours: 22.5 hours per week

Contract: Permanent

Closing date: 22nd March

Interview date: 29th March 2018

Do you have online sales experience and are looking for an opportunity to develop these skills further whilst supporting a charitable organisation? We are looking to recruit an Assistant Manager to support our Online Trading Department

Main duties will include:

• To assist, and at times deputise for, the Online Trading manager
• To assist the Online Retail Manager in achieving sales targets as agreed with the Head of Trading whilst keeping costs and expenditure within agreed budget
• To assist in management of stock and inventory levels in the online warehouse and ensure stock is updated and refreshed regularly
• To deal with customer enquiries both online and on the phone in a prompt and friendly manner to encourage sales and positive ratings
• To package and dispatch goods in a prompt way so as to ensure high levels of positive ratings for the Martlets online shops
• Assist in ensuring staff and volunteers are supported, encouraged and well-motivated to ensure the department performs well and is representative of Martlets values
• To operate within agreed financial, cash handling and security procedures
• To ensure the teams working area is a safe environment for all staff, volunteers and the public and to comply with all identified Health and Safety, Trading Standards and Distance Selling regulations.

Key Skills required:

• Experience of working within an online store
• A minimum 1 year's online retail sales experience
• Working knowledge of stock control management
• Strong IT skills
• Proven experience of providing outstanding levels of customer care
• Proven high levels of written English with experience of writing for online audiences
• To be numerate and competent in dealing with figures and administration

In addition to the above salary we also offer a subsidised restaurant, limited free parking, generous annual leave and other benefits.

How to apply:

Please download and complete the application form and email it to , you can also download the job description by clicking here .

For more information about this vacancy, or if you need any reasonable adjustments throughout the recruitment process, please contact People Services Team on or email .