Concierge Officer

Equals One
Wolverhampton, West Midlands
18,070 - 22,658
13 Mar 2018
26 Mar 2018
Contract Type
Full Time

Concierge Officer


Scale 4/5* (£18,070 - £22,658) *career graded post

37 hours per week


Wolverhampton Homes manage and look after more than 23,000 homes on behalf of The City of Wolverhampton Council.We love our city and we’re here to help provide good quality homes and great customer service for our tenants and leaseholders. We’re passionate about what we do – and we care about our city’s future.

Are you people-focused with a commitment to quality? Are you a ‘hands on’ person who’s not afraid to get stuck in? Do you enjoy helping people daily?

If you can answer “yes” to the above questions, we’d like to hear from you.

Our Concierge Officers are the face of the organisation on our flatted estates, where they’re responsible for a wide range of essential duties. You will be responsible for ensuring estates across Wolverhampton are safe, clean and secure. You’ll also provide an effective response to tenancy and estate management issues. As a Concierge Officer, you will represent Wolverhampton Homes out within our communities and serve as a vital link between our customers and our staff behind the scenes.

The successful candidate will:

  • be able to communicate effectively, both orally and in writing
  • be able and willing to undertake minor repairs
  • have a sound awareness of Health and Safety
  • be flexible in terms of working at different locations within Wolverhampton
  • be committed to providing a customer-focused, exceptional service
  • be able to work on own initiative and as part of a team

Concierge Officers are required to participate in the 24-hour shift system and work weekends and public holidays.

We are an equal opportunities employer and welcome applications from all sections of the local community.If you know of any potential applicants who may be interested please pass on these details.

For an informal chat, please contact Matthew Pickerill on (01902) 550628

Closing date: 26 March 2018

Interviews: 6 April 2018