Hotel Food and Beverage Assistant - Blackpool

Hotel Food and Beverage Assistant - Big Blue Hotel, Blackpool Department: BBH Brasserie Seasonal/Permanent: Seasonal Hours of work: 0 hour contract Roles and Responsibilities Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience. Lead by example to meet and exceed the already high standards of customer care when serving. Maintain an up to date knowledge of the menu and confidently converse with customers. Upselling at every given opportunity. Ability to deal with customer issues calmly and in a professional timely manner. Setting and clearing tables. Ensuring cleanliness of work areas. Taking orders for, preparing and delivering room service orders. Support the team with beverage preparation and waiting tables. Support with other duties such as cash handling when required. Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.