About the role
We are looking for a capable, reliable person to lead and support a small, enthusiastic team of staff and volunteers. This will be a hands-on role involving the selection, pricing and presentation of donated stock and, of course, customer service. The Shop Manager is also responsible for the appearance of the shop and completing administration tasks.
You will be an ambassador of Sense; raising vital funds for the charity and promoting who we are and what we do to the members of your local community. This is a great opportunity to make a real difference to the lives of people who find it difficult to communicate and connect with the world, especially those with sensory impairments.
You will be responsible for generating income by maximising sales, controlling costs and encouraging your local community to donate saleable items.
The successful applicant will need to be self-motivated, creative and positively committed to working in charity retail. You'll have experience of providing excellent customer service and motivating a team to do the same.
You'll have an eye for detail and will ensure a safe, clean and inviting environment for customers, staff and volunteers.
Previous experience of working in a retail environment is highly desirable.
This position requires the applicant to be willing to work Bank Holidays and weekends as required.
Sense is a national disability charity that supports people with complex communication needs to be understood, connected and valued.
You can find out more about what it's like to work in a Sense shop here
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
For an informal discussion about this role, please contact:
No agencies please.