Membership Administrator/ Membership Officer / Membership Admin

Job Title: Membership Administrator

Location: Hampton Court Palace

Salary: £21,362

Job Type: Full Time, Temporary (End Date 31st March 2019)

Closing Date: 28th March 2018

The company is the independent charity that manages the Tower of London, Hampton Court Palace, the Banqueting House, Kensington Palace, Kew Palace and Hillsborough Castle in Northern Ireland. They help everyone to explore the story of how monarchs and people have shaped society in some of the greatest palaces ever built.

They currently have a vacancy for one full time Membership Administrator on a temporary contract, based at Hampton Court Palace.

Key Responsibilities:

Your key responsibility will be to deliver high-quality administrative support to the Membership Office with respect to general member stewardship and customer service responsibilities. You will ensure that opportunities with respect to Gift Aid and Direct Debit processes are maximised and that our customers' transactions are executed, recorded and reported efficiently and securely.

Key Requirements:

To succeed in this position, you will need to be an enthusiastic individual who is calm under pressure and has an efficient and diplomatic approach. Well organised and customer-focused, you will have office-based experience in a customer service environment. You will also possess excellent IT skills (including MS Word and Excel) and have experience working with databases and maintaining filing systems.

With well-developed interpersonal skills, you will be a highly motivated self-starter with the ability to work independently; equally happy dealing with a broad range of customers face to face or on the telephone.

Individuals should be well organised and able to work as part of a high achieving and ambitious team.

Please click the APPLY button and CHECK YOUR EMAILS for the link to the application portal.

Candidates with experience of; Membership Officer, Membership Assistant, Membership, Office Administration, Membership Development, Client Relationship Management, Finance Administration, Finance Administrator, Membership Administrator, Membership Engagement Officer, Sage, CRM, Membership Recruitment, Membership Advisor will be considered for this role.