Senior Operations Manager

Cardiff, Wales
£35000.0 - £40000.0 per annum + Plus pension and employee benefits
12 Mar 2018
09 Apr 2018
WebHelp UK
Contract Type
Full Time

Senior Operations Manager-Cardiff

Is it time for a new career? If yes, you could be the future talent of Webhelp. As we continue to grow, we are looking to bring in additional Senior Operations Managers in to our business to work with our key client, Vodafone.

Based for our Cardiff City Centre site you will have the earning potential of up to £41,000.

This is an opportunity to work with a company committed to your success and development.

We want to reward you for your talent and skills and offer a benefits package including employee pension, group life cover, discounts & reward schemes at major high street stores, employee recognition programmes plus a generous holiday allowance of 33 days a year.

As a Senior Operations Manager your talent and experience of dealing with senior stakeholders across multiple large complex campaigns will help Webhelp continue to deliver exceptional customer service.

In this fast paced and exciting call centre environment you will lead, inspire, support, develop and motivate your team leaders to ensure the highest level of performance with the aim of continuous improvement, quality results and efficiency with a focus on the customer journey.

To help you succeed, previous experience of working in a fast paced customer service environment is desirable along with a proven track record of delivering results achieved through strong leadership and team management will benefit you in your career with Webhelp.