Senior Support Engineer

£32.8k per year
12 Mar 2018
09 Apr 2018
I4 Jobs
IT, IT Support
Contract Type
Full Time

Senior Support Engineer - £32,800 per annum – Vauxhall – Full Time Permanent.

Our client is one of the UK’s leading providers of drug and addiction treatment services. They deliver drug and alcohol services – in prisons and in the community – which help people move away from addiction and crime. These services provide a variety of support, including advice, counselling, group work and intensive treatment.

They are currently looking for a Senior Support Engineer to join their IT team.

Role Overview

This role is primarily a based in Head Office, Vauxhall

The role will also involve occasional travel to their sites around the UK.

The work will be ranging from some day-to-day face-to-face, telephone and remote support, as well as working with the Head of ICT on project implementations.  Occasional out of hours work will be necessary and there will be opportunity for working from home.

The demand for high levels of support and the ability to work well under pressure both individually and as part of a support team will hold you in good stead.

Individuals who can provide 2nd/3rd line support on desktop infrastructure and Microsoft Servers as well as assisting with current IT transformation projects around Office365 & Sharepoint Online.

The successful candidate will have experience of providing 2nd/3rd line support on desktop infrastructure and Microsoft Servers, and implement new server and desktop technologies.

Those who have experience managing the implementation of hardware/software related projects will be considered.

You will have a passion for IT and be committed to continually learning and keeping abreast of industry developments. You will be a positive, friendly team player with strong communication skills and a proactive approach to problem solving.

Our client offers an excellent benefits package including Simply Health coverage, competitive annual leave entitlements and a contributory pension scheme. They also support their employees to achieve both professional and personal development and formal training for IT team members is provided during each financial year.

They are committed to equality of opportunity and select candidates based on their abilities and skills and nothing else. They are dedicated to enhancing the diverse profile of their organisation to reflect the communities within which they work.

To Apply

You will need to fill in an application form with supporting statement on the company website. Once you submit via the apply button below you will be sent by email a link to the direct page where you can apply, and view the Job Description.

Please ensure your supporting statement lists clear examples which demonstrate your competencies in relation to the person specification and being the right candidate for the role. Please ensure you provide specific examples from previous work experience on how you meet each meet each criterion.


Closing date for applications: