Traffic and Documentation Coordinator
Traffic and Documentation Coordinator
London
About Our Client:
Our client is now recruiting for a Traffic and Documentation Coordinator to join the busy GB Traffic and Planning Department. This is an excellent opportunity for a candidate with shipping experience to join an established team of four the European Headquarters of our client, based in London’s Docklands.
Principal Accountabilities of the Traffic and Documentation Coordinator:
- Coordinating Traffic & Documentations issues by liaising with local offices
- Guiding European offices on Standard Operation Procedures related to Traffic and Documentation
- Surveying and researching market conditions for Demurrage & Detention
- Trouble shooting for issues related to Traffic & Documentation
- Supervising local offices’ Demurrage & Detention invoice performance
- Supervising customer dispute issues and cargo claims
- Monitoring transhipment long idling
- Compiling periodical reports for own tasks
- Coordinating service quality management
- Supervising change of destination / change of vessel auditing & recovery
- Monitoring long idling containers
- Handling change of destination and mis-delivery operation (back-up)
Work Skills required for the Traffic and Documentation Coordinator:
- Analyitical approach with attention to detail with tenacity
- Excellent communication skills to lead counterparts
- Knowledgeable with Traffic & Documentation in daily field operation
(Customer Service experiences in HMM Indonesia and UK would be desirable)
General Skills & Personal Attributes:
- Excellent communication skills
- Experience of report writing
- A results orientated and professional manner
- Ability to communicate effectively at all levels
- Good interpersonal skills and good organisational skills
- Ability to use own initiative to solve issues
- Exhibit high level of integrity and ethics
- Ability to be adapt to changes and meet deadlines
- A valid EU work permit or right to work within the UK
- Positive and aggressive attitudes to learn crossing job functions
Professional Body required:
Depth and wide field knowledge in Traffic & Documentation
Compensation and Benefits of working for Our Client:
- A competitive market rate salary and pension
- Gym subsidiary, eye tests, childcare vouchers, income protection, life assurance and financial planning for pension
- After probation: private healthcare with dental, travel allowance, personnel loan, season ticket loan
- Regular social events
Working hours:
7 hours per day - Monday to Friday, 1 hour for lunch
Job Type:
Full-time, Permanent
If you would like to be considered for the role of Traffic and Documentation Coordinator, please click ‘APPLY’ below.