Customer Support and Sales

A thriving company located in Brighton is seeking an outgoing and positive professional to join their call center team.

Salary: GBP18,000 + GBP21,000 + Bonus!

Position Overview: Interact with customers over the phone to provide information in response to inquiries about products and services and assistance to any issues.

Responsibilities of the Call Center Agent:

• Chat with customers by telephone to provide information about products or services.
• Check to ensure that appropriate changes were made to resolve customers' problems
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise or adjusting bills

Qualifications for the Call Center Agent:

• Strong work ethic
• Positive attitude
• Great communication skills
• Open availability

Hours: Monday-Saturday only 37.5 hours a week. 2 Saturdays MAX

If you wish to apply then send your CV over to Hannah King at Red Flag Recruitment