Level 3 Apprentice Spa Therapist

Alexander Hotels & Utopia Spas
United Kingdom
09 Mar 2018
31 Mar 2018
Contract Type
Full Time

Level 3 Apprentice Spa Therapist

The Place

Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels a private group of quality hotels of distinction just outside London.

Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room.

We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds.

Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.

The Role

This is an exciting opportunity to become part of our award winning team of 25 therapists and have the opportunity to develop your skills and knowledge whilst studying towards your NVQ Level 3 at a local college.

While working in our luxury spa you will be working towards being a full Spa Therapist able to offer body treatments as well as facials, manicures and pedicures. You will also learn our Spa Reception and Reservations system giving you total Spa Industry experience.

We will sponsor you to achieve your level 3 qualification at a local college while you are working, which can be done on a day release basis locally, and as your training progresses we will increase your salary to recognise the additional treatments that you learn to perform.

Main duties include;

  • Offering a full range of technical facial and body treatments (once level 3 qualified) during your shift
  • Meeting and greeting the client on arrival
  • Completing client consultation cards/information
  • Taking the guest through the customer journey
  • Explaining the treatment to be performed
  • Ensuring the treatment is offered to the clients requirements
  • Discussing retail products and beauty regime to enhance guests experience following their treatment
  • Offering refreshments in the relaxation area on conclusion of the treatment
  • Liaising with Spa Receptionists to ensure correct billing


  • Shifts include; 9.45am - 6.15pm, 10.45am - 7.15pm, 11.45am - 8.15pm
  • Be available to work 3-4 days per week
  • Applicants must have already qualified in Level 2 Beauty Therapy and be willing to study towards level3 locally.
  • Completion of a trade test for level 2 treatments with the Spa Manager prior to recruitment


GBP5.50 per hour plus attendance bonus and retail commission

  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

    You will also benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme

    In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

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