Customer Advisor Opportunities BLUC55540

Are you our next Customer Service Advisor?

Direct Line Group is an organisation with a clear mission: to be the best at everything we do. We are one of the leading motor, home and small business insurers in the UK and are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

We have exciting opportunities for Customer Service Advisors to join our dedicated teams where you will create positive customer experiences. These are permanent full time positions, working 37.5 hours per week.

Within the roles, either Service or Sales, you will be focused on doing the best by our customers. Being the first point of contact for each call, you will have first-class communication skills, and an efficient and professional approach. You will be interacting with a wide variety of different people, acting as the voice of our business, so no two days will be the same!

We are looking for people who are flexible and confident communicators. With the ability to adapt your approach according to the nature of the call, you will connect with the public and aim to understand and assist their needs. Training is provided, but experience in a sales or customer service role would be beneficial.

Due to the nature of the role, you are required to work shifts between Monday – Friday 8am – 9:15pm, Saturday 9am – 5pm, Sunday 10am – 5pm. Working hours will be discussed at interview, but please be aware this role does include working weekends.

In return, we offer a competitive salary plus OTE of £2,400 per annum. Other benefits include a generous holiday entitlement, subsidised onsite restaurant, free Wi-Fi, free travel and life insurance, free breakdown cover, retail card and further discounts.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email