Food & Beverage Assistant - Sutton Coldfield
Food & Beverage Assistant - The Belfry Responsible to: Head of Department Works closely with: All Departments Required: We are currently accepting applications for the position of Food and Beverage Assistant for the Belfry Hotel and Golf Resort, Sutton Coldfield, West Midlands. The Resort has been awarded 'England's Leading Resort & England's Best Golf Hotel' the past two years and 'Europe's Best Golf Resort' 2016. The Belfry is proud of its rich sporting history and heritage, hosting the Ryder Cup four times in 1985, 1989, 1993 & 2002. Set within one of our stunning restaurants or part of our excellent Meeting and Events team our Food and Beverage Assistants are the driving force behind the heart of The Belfry. A passion for delivering outstanding customer service is a must coupled with a thirst for knowledge. Scope of the Role: The role of a Food and Beverage Assistant is to provide a warm welcome to our guests in all Food and Beverage outlets. You will serve all guests in a professional and efficient manner, you will identify opportunities to deliver outstanding service at all time, whilst offering a responsiveness and empathy to all customer needs. Both exceptional customer service and communication skills are essential for this role, and the successful candidate must be able to demonstrate their ability to deliver this. The ideal candidate will possess a hunger to produce a high quality of work in a competitive environment that celebrates individual and team success. Key Responsibilities of the Role: To take food and beverage orders in a professional and efficient manner and ensure correct billing. To check counter service area (if applicable), to ensure foods are displayed correctly and reserve supplies are available. To have a full working knowledge of the menus offered and presentation and preparation of all drinks served. To ensure the department is kept clean and tidy and operational hygiene is maintained including the office and store rooms. To be flexible and work to agreed rotas and be punctual for duty This is NOT and exhaustive list Experience Required: Experience not essential as we do provide fantastic training and development for candidates who are new into the profession. What's in it for me? Competitive Salary & Commission Package Meals On Duty Uniform Free Car parking 28 Days Holiday increasing to 33 after 5 year service Team, Friends and Family discount on rooms B&B + leisure Discounted stays at Our sister Hotels Up to 40% Discount on Food and Beverage outlets Up to 40% Discount at The Spa on Beauty treatments Discounted Gym Membership for you and your partner Plus Many Many More If you feel that you fulfil the above criteria and are ready for your next career step within a progressive Hotel Company that provides lots of future career opportunities, training and progression we look forward to receiving your application in strictest confidence.