Contracts Manager – Repairs and Voids
Permanent, Full Time
Our client is a not-for-profit housing association dedicated to offering quality homes for independent living. Their vision is simple, it is focused on “Living Longer, Living Better”. They want to help their residents age well, live independently and maintain their quality of life for as long as possible.
It’s an exciting time to join them as they move forward towards achieving our aim of becoming the 'Market Maker' in Independent Living. They embrace a ‘One Team’ ethos and employ people who are pioneering and who strive to be outstanding in their role. In return, they empower them to be the very best that they can be. As a result, they can continue to ensure our customers remain at the very heart of everything they do.
Our client is looking for a Contracts Manager to deliver a high quality customer focussed repairs service including work to void properties across their property portfolio, ensuring the repair service achieves performance targets.
Demonstrating high levels of customer satisfaction and meeting agreed timescales and budget requirements, you will manage the procurement process for our client’s main contractor and ad hoc specialist contracts and monitor their performance through regular contract meetings. Reviewing and developing policies and procedures relating to the responsive and void repairs, you will manage the void and repairs budget and work collaboratively to ensure contracts are managed in a safe manner and risks are mitigated. You will also work closely with the Allocations team; ensuring voids are returned in a timely manner and in line with quality standards and having regular meetings to update progress and discuss performance against KPI’s.
They are looking for an individual who has a HND in a building related subject and who has significant experience in building maintenance and/or social housing. With strong organisational skills and the ability to prioritise workloads to achieve targets, you will have extensive experience of managing day to day repairs and voids contracts and have experience of effectively leading and managing a team of technical colleagues.
With good report writing skills and experience of budgetary and invoice management, you will have knowledge of the procurement process and be competent working in consultation with residents/customers to achieve service improvements. You’ll be an effective team player, building and maintaining effective relationships and have evidence of achieving, monitoring and managing performance targets. A NEBOSH Diploma in Health & Safety would be advantageous.
Although this role is predominantly based at their Head Office in Poynton, you will need to have a flexible approach to travel to their different locations.
There are a number of reasons why you should join them – our client can offer you a work and home life balance, development opportunities and a great number of benefits including childcare vouchers, free parking, pension scheme, life assurance, an Employee Assistance Programme, Simplyhealth cash plan and free refreshments!
Closing Date: 21/03/2018
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.