Brook Street

Customer Services - npower Financial Solutions Advisor

Brook Street
Houghton Le Spring, Tyne and Wear, England
£16067 - £19838 per annum + Bonus £100pm, Free Gym, Pension
05 Mar 2018
22 Mar 2018
Owain Walsh
Contract Type
Full Time

Financial Solutions Advisor

Starting Salary £17,467 (OTE's £100 pm), increasing to £19,909 after successfully passing probation and becoming a fully effective advisor (Includes unsociable shift allowance)

Do you want to work for a prestigious and forward thinking organisation?

Then look no further! Due to further expansion and brand development we are now recruiting dedicated and customer focused advisors who have a genuine passion for customer satisfaction and experience.

The position is based at npower's state of the art customer service centre in Houghton-le-Spring near Durham. Working as part of the Financial Solutions team, you will play a crucial role in supporting customers with bespoke payment advice, and assisting with the setting up of new payment plans.

What's On Offer:

Npower offer all new joiners superior training and benefits to include:

  • 23 days holiday rising to 25, plus all bank holidays off
  • Regular incentives and bonuses (opportunity to make a further £100 each month)
  • Subsidised Restaurant and Café
  • Free Parking
  • Bike 2 work vouchers
  • Childcare Vouchers
  • Free Onsite Gym and fitness classes
  • Regular coaching and development sessions
  • Health and dental plan
  • Learning resource centre for personal and professional development

As well as all these industry leading benefits you will receive a competitive day one salary which will increase after successful completion of your probationary period. Npower as an 'Investor in People' organisation are driven to enable you to progress and achieve all of your career aspirations.

To ensure that we are available when our customers' need us successful individuals will join Npower on a full-time, permanent basis, working: Monday - Friday with 1:3 Saturdays. Npower are looking for support on a later shift (with hours between 10:15am & 8:00pm).

Successful candidates working a late shift will also be entitled to an additional unsociable hours allowance of £1,329.

About you:

Regardless of career background all you need to do is be able to demonstrate that you have the necessary transferable skills to be a committed and trusted advisor.

We are looking for people who enjoy change and unpredictable situations, who are able to adapt quickly and easily get along with people from different backgrounds.

Our expectations are that you will have drive to succeed and perform tasks well on time, however, most importantly we are looking for dependable and adaptable individuals with a passion for great customer satisfaction to join our very successful teams.

How to Apply

So if you're interested, don't hesitate or delay and click "APPLY" Today! Interviews are available immediately and our recruitment team are happy to help answer any questions you may have. 0191 227 5909 or 07484 029739