Solutions Engineer - UK

Recruiter
Enjoy Technology
Location
London
Salary
Competitive
Posted
03 Mar 2018
Closes
17 Mar 2018
Sectors
Engineering
Contract Type
Permanent
Hours
Full Time
Job Description

About Us

Welcome to a new kind of delivery experience. Enjoy offers same-day delivery with personalized setup of today's best tech products. To bring this to life, we employ incredibly friendly and smart Experts, who are great with tech and even better with people. Our Experts deliver, set up and explain products to customers, all on the same day they order them. And best of all, this is 100% free.

Enjoy is founded and led by Ron Johnson, former head of Apple Retail, and an executive team from leading retail, technology and design organizations like Apple, Facebook, Amazon and Victoria's Secret, to name a few.

Here's a little video we made to explain it: See How It Works

About the Role

The engineering team at Enjoy builds the core technology that brings our product and the expert together. As a Partner Solutions Architect, you will be tasked with representing enjoy to our business and technology partners by architecting creative technology and operations solutions that allow our partners to meet their strategic objectives.

You will collaborate with your internal and external stakeholders to integrate the Enjoy platform within our partners systems to achieve 5 star experiences for our customers. This includes but not limited to leveraging Enjoy API's, data platform, point of sale etc. You will foster strong relationships with our partners' business, operations and engineering orgs, uniquely positioning you and your team to create integration solutions tailored to their specific needs. You will communicating with our partners on a daily basis to ensure alignment on internal timelines for successful launch, vision, strategy and tactical execution.

You will work closely with our product managers and engineers to build and optimize algorithms and systems. Additionally, you will collaborate with field teams to run experiments and with the data team to understand the results. Together with our business and experience teams, you will help create what success means for our Experts, partners and customers.

We are looking for someone who:

  • Has a track record of building strong relationships with both internal and external business teams.
  • Is able to communicate easily and effectively with internal and key partners' cross-functional teams, including but not limited to: senior management, business development, marketing, product and project management, architect, engineering, operations, SC&L etc.
  • Is passionate about building bridges between our customer and our Enjoy partners
  • Is passionate about building bridges between systems Has a technical degree; CS or equivalent
  • Has experience in design, implementation and deployment experience of large-scale, distributed applications
  • Is versed in experience architecting and implementing systems integration technologies
  • Is able to deliver high-quality, detailed-oriented documents
  • Has a provable ability to adapt to new (or old) technologies and learn quickly
  • Has a data-driven approach
  • Has experience with a test-first approach
  • Willingness to be scrappy and experiment constantly to get to the key learnings and insights
  • Can prioritize based on impact and keep cross-functional teams focused
  • Knowledge of modern web API technology

#LI-ENJOY

#ZR



Company Description Welcome to a new kind of delivery experience. Enjoy offers same-day delivery with personalized setup of today's best tech products. To bring this to life, we employ incredibly friendly and smart Experts, who are great with tech and even better with people. Our Experts deliver, set up and explain products to customers, all on the same day they order them. And best of all, this is 100% free.

Enjoy is founded and led by Ron Johnson, former head of Apple Retail, and an executive team from leading retail, technology and design organizations like Apple, Facebook and Amazon, to name a few.

Here is a link to learn more:

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