Programme Coordinator

I am currently looking for an experienced Programme Coordinator for a large banking foundation to work with the Service Delivery team.

Your main duty will be to act as the first point of contact for enquiries by phone and email from bank colleagues, grant applicants and grant holders. Provide outstanding customer service by managing a high volume of enquires in an effective, professional and supportive manner.

Support the production and analysis of data from the database and other sources to support learning processes and provide management information.

Accurately process a high volume of claims for the Foundation's Matched Giving programme, ensuring that claims meet eligibility criteria and communications are sent to colleagues and nominated charities within set timeframes.

Entering and managing data on the core grant management system in accordance with the Foundation's set processes.

Work closely with Regional Grant Managers to ensure that grant monitoring reports are assigned for review processed in line with the Foundation's grant making policy.

Undertake other duties as may be reasonably required.

If you have the above skills and experience please apply online or contact Sekai today!