Systems Admin / Support Executive

We have an opportunity for a Systems Admin / Support Executive to join our team in Chipping Warden on a full time, permanent basis. You will support the Account Managers and Account Executives by carrying out all relevant administrative duties and in return you will receive a competitive salary of £20,000 per annum.

auto XP is the premier provider in our sector of the automotive industry and is retained by leading automotive manufacturers to manage all aspects of their experiential marketing and test drive fleets for activity in the corporate, press and PR sector. We represent many of the most desired brands in the automotive industry and our employees must do the same.

Key responsibilities of our Systems Admin / Support Executive​ include:

- Create and maintain training course material, ensuring it is constantly updated with any required changes.

- Carry out any required training to customers, retail sites and head office personnel.

- Regression test all elements of the system to ensure all functionality works in line with scope.

- Create and rollout a full user guide of all elements of the system and ensure it is constantly maintained with any updates.

- UAT test any development improvements or fixes that have been set to test system and feedback results to autoXP’s development team.

- Manage helpdesk to ensure all users have access to support during defined working hours, adhering to customers KPI’s.

- Log all enquiries on our IT support system and ensure the IT developers are aware of any high priority fix requirements.

- Constantly review any development opportunities to enhance the system and propose solutions to management.

- Attend any ad hoc meetings as required to support Director of Sales.

- Maintain open channels of communication with autoXP’s development team.

- Other such administrative duties, as required from time to time.

To become our Systems Admin / Support Executive you must have the following skills, experience and attributes:

- Previous experience in a similar role

- Good standard of PC literacy, including MS Excel

- Excellent communication skills, both written and oral, to all levels, both internally and externally.

- First class customer service skills

- Excellent attention to detail

- Ability to work effectively under pressure and to tight deadlines

- Excellent time management skills

- Good team player

- An enthusiastic and positive approach

Interested?  Please click ‘apply’ below today to become our Systems Admin / Support Executive.

Chipping Warden is commutable from Banbury, Royal Leamington Spa, Milton Keynes, Oxford, Chipping Norton, Brackley, Bicester and surrounding areas.