Customer Service Administrator (Maternity Cover)

An award winning, global leader in a specialist manufacturing sector who are hugely successful in their market are looking to recruit a confident, customer focused administrator to join their friendly and forward thinking team to cover maternity leave for around a 15 month period.

Our client focuses on innovation and provides a fantastic working environment where their employees can thrive and grow.
They offer fantastic benefits such as 26 days holiday, Christmas shutdown, Monday to Friday 9-5 working hours, as well as child care vouchers.

Reporting to the Customer Services Administration Supervisor, your job will involve liaising with a specific group of customers to manage and assist with any enquiries they may have. You will also be in charge of maintaining and updating your customer database with any changes or amendments to customer orders. You will also assist in the provision of accurate monthly performance reports as required by customers and contribute to the team`s monthly KPI reporting.

Our client is looking for candidates with a strong customer focus and experience of working in a fast paced environment, dealing with customer enquiries and processing orders. You will need to be proficient with Office programmes, highly organised and with a strong attention to detail.

To apply for this Customer Service Administrator job, please contact Darcy at Brook Street on 01242 233707 or email your CV