Housing Options & Advice Officer

Harlow Council Job Advert

Job Title:    Housing Options & Advice Officer (2 year Fixed Term Contract) 
Post Number:    SH0222

Service:    Housing 
Location:    Civic Centre
Grade:    11
Salary:    £28,438 - £29,771 per annum 
Hours:    37.5 per week (banking 30 minutes a week to be used towards the shutdown at Christmas and New Year)

Harlow Council is looking to recruit two Housing Options & Advice Officers within the Housing Options & Advice Team. These are both full-time positions, fixed term for two years. 
 
Harlow is an area with significant demand and a small supply of social housing there is a clear need for the Council to continue to provide a Housing Options Service.  There are many challenges the Council faces with diminishing housing options in the private sector, the increase in housing demand and the implementation of the Homeless Reduction Act.     

Harlow continues to review any new schemes and initiatives that become available to increase homelessness prevention opportunities and the successful applicant will need to support colleagues in the promotion and development of these.

At the same time, the post-holder will need to ensure that those cases which do proceed to a Pt V11 application are managed effectively and that decisions conform to legislation and case-law. 

This is a challenging role and you will need good organisational and negotiation skills, a strong commitment to customer care, a thorough knowledge of homelessness legislation and a comprehensive knowledge of housing options available to prevent homelessness, and the ability to cope with change.

Contact:    Lisa Whiting, Housing Options and Advice Manager, 01279 446371
Closing Date:    Monday 19 March 2018
Interview Date:     To be confirmed