Brook Street

Social Media Specialist

Brook Street
Liverpool, Merseyside, England
£19000 - £23000 per annum
28 Feb 2018
28 Mar 2018
Contract Type
Full Time

Are you experienced in dealing with social media and wanting to move into a new position for a leading, innovative company?

If so, this could be the perfect role for you. This Social Media Specialist will join the company`s Social Media team who support in representing their global brand while communicating across various platforms. This is an exciting opportunity to support a multicultural team in providing excellent service to customers around the world.

Your responsibilities as a Social Media Specialist:

Dialogue leadership on behalf of the company in conjunction with regional and central communications departments
Manage the operational service for Bosch-owned social media platforms (Social Customer Care)
Analysis and reporting of social media activities
Monitor and report on Bosch and its diverse products within the social web (Social Media Monitoring)
Engagement with communities and identification of key influencers
Identify trends and development of best practices
Provide support to agents in responding to customers on different social media platforms and create stringent guidelines / update of knowledge data base
Enabling and training of other locations within the international social media network

Your profile as a Social Media Specialist:
Relevant experience in social network, in particular the maintenance of communities and social media platforms
Experience in social media (agency or company) required
Excellent verbal, written and interactive communication skills in German and English
In-depth knowledge of all relevant social media tools and current online communication techniques
Proactive, flexible and ability to work independently with a high degree of responsibility
Quality-driven work ethic and intercultural awareness
A degree in a related field is desirable but not essential
Some content management experience required

Working hours:

Monday - Friday (rota 7am - 7pm)
1 in 4 weekends - When working the weekend you will only be required to work 3 days in week