Employers for Carers Wales Hub Manager

Details and application forms can be found at: www.carersuk.org/about-us/working-for-carers-uk  Aims of the Post

• To manage and develop the operations of Employers for Carers (EfC) Wales Hub as part of EfC, Carers UK’s innovative and practical membership forum and as a service to employers.
• To manage and deliver services for, and relationships with Wales only EFC members and Wales-based offices of UK EfC members (in liaison with the EfC team)
• To develop, manage and deliver training and consultancy products for member (and non member) organisations.
• To promote the business benefits of supporting carers in the workplace to employers, along with EfC membership and services in order to grow the EfC Wales Hub.
   

KEY TASKS       

Member services

1. Manage, develop and deliver services for Wales only EfC members and Wales-based offices of UK EfC members (in liaison with the EfC team) organisations via the EfC website and other communication channels.

1. Work with the EfC team to ensure that EfC’s digital resources are updated regularly and are relevant to the Wales Hub.

1. Manage the translation of EfC’s practical resources for managers and employees such as employer guides, toolkits, newsletters, articles etc

1. Initiate and organise a programme of regular EfC Wales Hub member events.

1. Manage the membership process for Wales only employers including arrangements for recruiting, joining up, engaging and retaining members for the EFC Wales Hub and overseeing the annual membership renewal process.

Training and consultancy

1. Develop and manage EfC Wales Hub training and consultancy services and projects, including products for member and non member organisations.
     Contribute to and deliver EfC Wales Hub training and consultancy services.

Business development and promotion

9.     Carry out business planning and development activities in order to grow EfC Wales Hub both as a forum as part of EfC and as a practical training and consultancy service, including identifying, approaching and managing a pipeline of new employer contacts.

10.   Manage the EfC Wales Hub operational budget to ensure that EfC Wales Hub continues to develop into a self-sustaining part of EfC in the longer term.

11. Manage and implement a communications strategy to raise awareness of EfC Wales Hub and of the business benefits of supporting carers in employment.

12.Contribute to topical policy issues to promote awareness of EfC Wales Hub more widely in Wales, including working with Carers UK/Wales to respond to consultations, queries, and invitations to speak at relevant events.

     Other

• Manage the operations of EfC Wales Hub as part of EfC and as a training and consultancy service including: EfC Wales Hub member events, invoices, contracts, publications orders, membership records and new business pipeline.
•   Line manage members of staff/supervise contractors engaged in EfC Wales Hub related activities where appropriate.  
• General Duties
• To attend staff meetings and Carers UK/Wales staff conferences as directed.
• To work at all times in accordance with all policies and procedures of Carers UK including the Equal Opportunities and Confidentiality Policies.
• To reasonably undertake any other duties as required by the line manager that are commensurate with the level of the post.
• Comply with data protection regulations, ensuring that information on clients, members, supporters, employees and volunteers remains confidential.

Review

The details contained in the job description particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It does not form part of the contract of employment and may be changed from time to time in consultation with the post holder at the appropriate time.

PERSON SPECIFICATION

Essential Skills/Experience required

• A demonstrable understanding of employment policy and the business environment.
• Experience of sales, making pitches and winning business.
• Experience of project management, including track record of working on own initiative and prioritise own workload.
• Team management experience, including ability to initiate and oversee the completion of work in a range of different areas
• Demonstrable business planning skills, including the ability to identify new business opportunities and develop and deliver them.
• Track record of effective liaison, consultation and negotiations with external organisations, including at a senior level.
• Excellent ability to communicate orally and in writing, including preparing papers, and making presentations at external meetings and events.
• Good financial awareness, including experience of managing budgets.
• Demonstrable ability to manage a combination of different, often complex, tasks and work effectively and efficiently to tight deadlines.
• To be flexible in response to changing projects and priorities in terms of identifying, planning, organising and delivering services and activities.
• An understanding of and commitment to equality and diversity.
• An ability to use MS Office, in particular Word and Excel, and an informed appreciation of new technology and its potential applications.
• Commitment to the aims and objectives of Carers UK
• A willingness and ability to travel throughout Wales and to the Carers UK office in London. 

Desirable Skills/Experience

• Experience of developing and delivering training sessions for external organisations.
• An informed appreciation of the challenges and issues facing unpaid carers and an ability to relate to and empathise with the needs of individual carers.
• Welsh speaker

  Nodau’r Swydd

• Rheoli a datblygu gweithrediadau Canolfan Cyflogwyr dros Ofalwyr (CdO) Cymru fel rhan o CdO, sef fforwm aelodaeth arloesol ac ymarferol Carers UK ac fel gwasanaeth i gyflogwyr.
• Rheoli a chyflwyno gwasanaethau a pherthnasoedd gydag aelodau CdO Cymru yn unig, a swyddfeydd aelodau CdO DU yng Nghymru (mewn cysylltiad â thîm CdO)
• Datblygu, rheoli a chyflwyno cynhyrchion hyfforddi a chynghori ar gyfer aelod sefydliadau (a sefydliadau nad ydynt yn aelodau).
• Hyrwyddo’r manteision busnes o gefnogi gofalwyr yn y gweithle i gyflogwyr, ynghyd ag aelodaeth a gwasanaethau CdO, er mwyn datblygu’r Ganolfan CdO yng Nghymru.

PRIF DASGAU

     Gwasanaethau aelodau

• Rheoli, datblygu a chyflwyno gwasanaethau i aelodau CdO Cymru yn unig ac i swyddfeydd aelodau CdO DU yng Nghymru (mewn cysylltiad â thîm CdO) trwy wefan CdO a sianelau cyfathrebu eraill.
• Gweithio gyda thîm CdO i sicrhau bod adnoddau digidol CdO yn cael eu diweddaru'n rheolaidd, a’u bod nhw’n berthnasol i Ganolfan Cymru.
• Rheoli'r gwaith o gyfieithu adnoddau ymarferol CdO ar gyfer rheolwyr a gweithwyr, fel canllawiau cyflogwyr, pecynnau cymorth, cylchlythyrau, erthyglau ac yn y blaen
• Sefydlu a threfnu rhaglen o ddigwyddiadau rheolaidd i aelodau Canolfan CdO Cymru.
• Rheoli'r broses aelodaeth i gyflogwyr Cymru yn unig, gan gynnwys trefniadau ar gyfer recriwtio, ymuno, ennyn diddordeb a chadw aelodau ar gyfer Canolfan CdO Cymru, a goruchwylio'r broses flynyddol o adnewyddu aelodaeth.

Hyfforddi ac ymgynghori

• Datblygu a rheoli gwasanaethau a phrosiectau hyfforddi ac ymgynghori Canolfan CdO Cymru, gan gynnwys cynhyrchion ar gyfer aelod sefydliadau a sefydliadau nad ydynt yn aelodau.
• Cyfrannu at, a darparu gwasanaethau hyfforddi ac ymgynghori Canolfan CdO Cymru.  Datblygu a hyrwyddo busnes
• Cynnal gweithgareddau cynllunio a datblygu busnes er mwyn datblygu Canolfan CdO Cymru - fel fforwm fel rhan o CdO ac fel gwasanaeth hyfforddi ac ymgynghori ymarferol, sy’n cynnwys darganfod, cysylltu a rheoli cysylltiadau cyflogwyr newydd sydd yn yr arfaeth.
• Rheoli cyllideb weithredol Canolfan CdO Cymru i sicrhau bod y Ganolfan yn parhau i ddatblygu i fod yn rhan hunangynhaliol o CdO yn y tymor hirach.
• Rheoli a gweithredu strategaeth gyfathrebu i godi ymwybyddiaeth o Ganolfan CdO Cymru ac o’r manteision busnes o gefnogi gofalwyr mewn cyflogaeth.
• Cyfrannu at faterion polisi cyfoes i hybu ymwybyddiaeth am Ganolfan CdO Cymru yn fwy eang yng Nghymru, gan gynnwys gweithio gyda Carers UK / Gofalwyr Cymru i ymateb i ymgynghoriadau, ymholiadau a gwahoddiadau i siarad mewn digwyddiadau perthnasol.

     Arall

• Rheoli gweithrediadau Canolfan CdO Cymru fel rhan o CdO ac fel gwasanaeth hyfforddi ac ymgynghori, gan gynnwys: digwyddiadau aelodau Canolfan CdO Cymru, anfonebau, contractau, archebion gorchmynion cyhoeddiadau, cofnodion aelodaeth a phethau busnes newydd sydd ar y gweill.
• Gweithredu fel rheolwr llinell i aelodau'r staff / goruchwylio contractwyr sy'n ymwneud â gweithgareddau sy'n gysylltiedig â Chanolfan CdO Cymru lle bo hynny'n briodol.

Dyletswyddau Cyffredinol

• Mynychu cyfarfodydd staff a chynadleddau staff Carers UK / Gofalwyr Cymru yn unol â chyfarwyddiadau.
• Gweithio bob amser yn unol â holl bolisïau a gweithdrefnau Carers UK, gan gynnwys y Polisïau Cyfleoedd Cyfartal a Chyfrinachedd.
• Ymgymryd yn rhesymol ag unrhyw ddyletswyddau eraill fel sy'n ofynnol gan y rheolwr llinell, sy'n gymesur â lefel y swydd.
• Cydymffurfio â rheoliadau data diogelwch, a sicrhau bod gwybodaeth am gleientiaid, aelodau, cefnogwyr, gweithwyr a gwirfoddolwyr yn parhau'n gyfrinachol

Adolygiad

• Mae'r manylion yn y swydd ddisgrifiad, yn enwedig y prif atebolrwydd, yn adlewyrchu cynnwys y swydd ar y dyddiad y paratowyd y swydd ddisgrifiad. Nid yw'n ffurfio rhan o'r contract cyflogaeth a gellir ei newid o bryd i'w gilydd drwy ymgynghori â deilydd y swydd ar yr adeg briodol.

MANYLEB PERSON

Sgiliau Hanfodol / /Profiad Angenrheidiol

• Dealltwriaeth ddangosadwy o bolisi cyflogaeth ac amgylchedd busnes y sefydliad.
• Profiad o werthu, ceisio gwerthu a denu busnes
• Profiad o reoli prosiectau, gan gynnwys hanes o weithio ar eich pen eich hun a blaenoriaethu eich baich gwaith eich hun.
    Profiad o reoli tîm, gan gynnwys y gallu i gychwyn a goruchwylio cwblhau gwaith mewn ystod o wahanol feysydd
• Sgiliau cynllunio busnes dangosadwy, gan gynnwys y gallu i ddarganfod cyfleoedd busnes newydd a'u datblygu a'u cyflawni.
• Hanes o gysylltu, ymgynghori a thrafod yn effeithiol gyda sefydliadau allanol, gan gynnwys ar lefel uwch.
• Gallu rhagorol i gyfathrebu ar lafar ac ar bapur, gan gynnwys paratoi papurau, a gwneud cyflwyniadau mewn cyfarfodydd a digwyddiadau allanol.
• Ymwybyddiaeth ariannol dda, gan gynnwys profiad o reoli cyllidebau.
    Gallu dangosadwy i reoli cyfuniad o dasgau gwahanol, a chymhleth yn aml, a gweithio’n effeithiol ac effeithlon i derfynau amser tynn.
•  Bod yn hyblyg wrth ymateb i brosiectau a blaenoriaethau newidiol o ran darganfod, cynllunio,
   trefnu a chyflwyno gwasanaethau a gweithgareddau.
•  Dealltwriaeth ac ymrwymiad i gydraddoldeb ac amrywiaeth.
     Y gallu i ddefnyddio MS Office, yn arbennig Word ac Excel, a gwerthfawrogiad da o dechnoleg
   newydd a'i phecynnau posibl.
• Ymrwymiad i nodau ac amcanion Carers UK
    Y gallu a’r parodrwydd i deithio ar draws Cymru ac i swyddfa Carers UK yn Llundain.

Sgiliau/Profiadau Dymunol

•  Profiad o ddatblygu a chyflwyno sesiynau hyfforddi ar gyfer sefydliadau allanol.
    Gwerthfawrogiad da o'r heriau a'r materion sy'n wynebu gofalwyr di-dâl, a'r gallu i ymdeimlo a dangos empathi tuag at anghenion gofalwyr unigol.
• Siaradwr Cymraeg