Brook Street

Inbound Customer Service Representative

Brook Street
Nottingham, Nottinghamshire, England
£18000 - £19750 per annum + bonus
27 Feb 2018
27 Mar 2018
Leigh Bulmer
Contract Type
Full Time

*Do you thrive on delivering Sales Results ?

*Does Exceeding targets come naturally to you ?

*Are you passionate about your performance and development ?

* Do you have a passion in delivering first class customer service ?

This large cutting edge company based in the heart of Nottingham is looking to recruit a number of Customer Service Advisors to take inbound calls due to growth in the business.

They are looking for people to work in a variety of different inbound call departments in the call centre including;
Customer Sales Advisor
Retentions Advisor
Regulated Advisor
Registrations Advisor

Outbound Sales Advisor

With comprehensive in-house training, excellent benefits and a great bonus package, if you`re looking for a place to take your career to the next level then this is the role for you. .

**** Various start dates throughout March and April 2018***

Here is some of exciting benefits;
Newly refurbished offices & state of the art technology
Attractive bonus package
Increased annual leave
Earning potential of up to £24,250 per annum

About the role

As a Customer Sales Advisor you will be building a relationship with customers with your natural rapport building skills. You will engage with them, actively listen to them and introduce them to warranties to protect their current products through a `sales through exceptional service` approach.
With your active questioning and listening skills you will be able to identify other suitable products for the customer that could improve the customer experience.

So what do you need?
As a Customer Sales professional, you will thrive on working to targets - but always make sure that the customer`s interests come first ensuring sales through exceptional service
You understand the customer`s perspective and have a natural ability to build a strong rapport by being a people person who likes to talk but listen too!
" Enthusiasm for working in a fast-paced, targeted environment
" Excellent communication skills
" Great team spirit
" Want to progress your career and are not just looking for any job as the team leaders will help you progress with the dedicated career path.

With the new company focus being on the people they employ, here is some of what you will get as well as working for a company where the support from team leader and senior managers goes a long way to make your working day enjoyable;

" Starting salary up to £19,750 + Bonus scheme
" 33 days` annual leave (bank holidays are classed as normal working days)
" Regular incentives with amazing prizes to be won
" Free Wi-Fi, hot drinks and fresh fruit
" Discounted TV and broadband packages
" Discounted warranty products
" Pension scheme
" Free life assurance
" Comprehensive in-house training
" Clearly defined career progression opportunities
" Great employee discounts at local shops, gyms and restaurants
" Pool table & Table football to play on your breaks

Working 37 hours per week, you will be flexible and be able to adapt to working different hours as and when required. Opening hours: 8am -8pm Monday-Sunday.

What`s not to like? We are looking for people just like you so don`t delay, give us a call now or send us your CV and we`ll be in touch!

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