Brook Street

Outbound Customer Service Advisor

Recruiter
Brook Street
Location
Nottingham, Nottinghamshire, England
Salary
£18000 - £19750 per annum + bonus
Posted
27 Feb 2018
Closes
27 Mar 2018
Ref
NOT8211
Contact
Leigh Bulmer
Contract Type
Permanent
Hours
Full Time

We are looking for skilled Outbound Customer Sales professionals to join a large cutting edge company based in Nottingham.
About the role
As a Customer Sales Representative you will be making outbound calls to existing customers, Making Outbound calls to customers to discuss renewal options with existing customers with a view to upselling.

You will be building a relationship with them through your natural rapport building skills. You will engage with the customers, actively listen to them and introduce them to warranties to protect their current products.
With your active questioning and listening skills you will be able to identify other suitable products for the customer that could improve the customer experience.
So what do you need?
" As a skilled customer service/sales professional, you will thrive on targets - but always make sure that the customer`s interests come first. You understand the customer`s perspective and have a natural ability to build a strong rapport by being a people person who likes to talk but listen!
"
" Enthusiasm for working in a fast-paced, targeted environment
" Excellent communication skills
" Great team spirit
" Want to progress your career and are not just looking for any job
With the new company focus being on their staff, here is some of what you will get:
£18,000 starting salary rising after 6 months to £19,750.
" 33 days` annual leave (bank holidays are classed as normal working days)
" Regular incentives with amazing prizes to be won
" Free Wi-Fi, hot drinks and fresh fruit
" FREE TV and broadband packages
" Discounted warranty products
" Pension scheme
" Free life assurance
" Comprehensive in-house training
" Clearly defined career progression opportunities
" Great employee discounts at local shops, gyms and restaurants


Working 37 hours per week,you need to be flexible as you will be required to work shifts anywhere between 8am -8pm Monday - Saturday (Typically working 2 saturdays per month)