Internal Account Manager - Telecoms / Data

TTR (UK) Ltd
Solihull, West Midlands, England
Up to £25000.00 per annum
27 Feb 2018
27 Mar 2018
Ed Bailey
Contract Type
Full Time

Internal Account Manager - Telecoms / Data

Location: Birmingham (Solihull / Shirley area)
Salary: Basic salary up to £25,000 + OTE / Commission
Experience: Internal Sales / Account Management / Telecoms / IT
Role: Office based Telephone Account Management of existing customers.

Our client is a fast-growing and innovative Telecoms & IT solutions provider. The company is expanding, has an excellent story to tell and specialsies in Hosted Telephony, Data, Cloud and Telephony solutions.

Due to continued success there is now a requirement for an office based Account Manager to join the team. The Desk based Account Manager will proactively retain and develop their existing base of business customers.

It is essential that the successful candidate has a minimum of one year's office based Account Management or similar experience. Ideally this experience will have been gained working for a Telecoms or IT company. The successful candidate will have excellent communication skills, be motivated, organised, hardworking and be able to work successfully within a targeted environment and meet key performance indicators. Strong listening and questioning skills are also essential, as is computer literacy (Microsoft Excel, Microsoft Outlook).

Responsibilities include:

*External relationships: responsible for a base of customers
*Internal relationships: provisioning, support and credit control departments
*Promote portfolio of products and service to existing customer base
*Increase monthly revenue per customer
*Provide quotations and sales advice t
*Establishing and maintaining strong client relationships through regular close contact account management which will include regular telephone and email communication.
*Actively seeking to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell reward scheme to targets

This is an excellent opportunity to join a rapidly expanding, market leading company which offers a professional, friendly and supportive environment.