Supporter Engagement / Customer Service Advisor (V...

Compassion in World Farming
27 Feb 2018
22 Mar 2018
Contract Type
Full Time
Supporter Engagement / Customer Service Advisor (Volunteer Fundraising) Compassion in World Farming is the leading international farm animal welfare organisation, actively campaigning to improve the lives of farmed animals around the world. You could join us in fighting factory farming - the biggest form of animal cruelty on the planet. Position: Supporter Engagement Officer (Volunteer Fundraising) Location: Godalming, Surrey Contract type: Full Time, 1 year contract (minimum) Hours: 37 per week Salary: up to GBP21,956 (depending on experience) Closing Date: 31 March 2018 About the Role: An exciting role has opened up in our Supporter Engagement Team for someone who can provide outstanding support for, and develop meaningful relationships with, our donors, campaigners, fundraisers and potential supporters to deepen their engagement and activity with Compassion. This role will help develop and deliver a world class service to our supporters, and an innovative and engaging stewardship communications programme. The role will also have specific responsibilities for the management and development our Volunteer Fundraising programme. The post is based at the Compassion in World Farming international headquarters in Godalming, Surrey (45 minutes from London Waterloo). The office is a 3 minute walk from Godalming mainline train station About You: Set within a vibrant Fundraising and Supporter Engagement Team this role is essential to the activities of Compassion and will offer a strong insight into the workings of the charity. You will need to have excellent customer service skills, the ability to communicate with a wide variety of individuals, and be able to juggle a variety of tasks and workloads. No two days are the same. Excellent interpersonal skills, both oral and written, are needed - as well as a creative approach to problem solving. Good database and computer literacy will also be an advantage. The successful applicant will have the ability to work autonomously, but will enjoy working with the input and support of other team members in a dynamic environment. Candidates should also possess a keen interest in animal welfare. No Agencies Please. You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteer, Volunteer Fundraising, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Administration, Third Sector, Animal Welfare, Customer Support etc. This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.