Customer Service Advisor - Service Desk
Vitality, Customer Service Advisor - Service Desk, Stockport,£18,200 - £19,500 + Benefits + Bonus
Start date 30th April 2018
Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business.
In exchange for your hard work and commitment to Vitality in this Customer Service Advisor - Service Desk role, we have designed a generous benefits package to reward our employees, this includes;
- A bi-annual bonus scheme
- 25 days holiday plus bank holidays
- Vitality Private Medical Insurance
- Stakeholder Pension Plan with employer contribution
- Vitality Partners and Rewards
- Access to great onsite facilities
- Stockport central location – 10 min walk from bus station and train station plus, free local parking
As our Customer Service Advisor - Service Desk you will be required to answer servicing queries from Vitality members alongside helping them understand how they can improve their health. Having a keen eye for recent technology to give our customers support and advice with technical queries in order to help them receive rewards and keep them motivated. You will support and share your expert knowledge with other team members to ensure effective solutions are found and that targets for productivity and quality are met.
Skills and Experience require of our Customer Service Advisor - Service Desk:
- Must have a keen eye for detail
- Ability to maintain a positive and pro-active manner in carrying out all tasks
- Bright, intelligent and inspiring
- Passion for quality and highest levels of service
- Innovative (creative, able to challenge, improve)
- Compassionate, sensitive and trustworthy
- Adaptable (Flexible, Independent and positive attitude towards change)
Working for Vitality as a Customer Service Advisor - Service Desk you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.
Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.
If you feel you have the skills and experience to become our Customer Service Advisor - Service Desk please click ‘apply’ today.