Deputy Area Manager
- Recruiter
- Brook Street
- Location
- Croydon, Surrey, England
- Salary
- Negotiable
- Posted
- 26 Feb 2018
- Closes
- 26 Mar 2018
- Ref
- CLC/654753
- Contact
- Craig Dicken
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
Hours per week: 40
Accountable to: Area Manager
Key partnership: Senior Behavioural Practitioners
Line Management responsibility: Support Teams
Purpose
These new role's have been created to build on the successful work our client has achieved in developing cost effective supported living provision for people with the highest needs, including people leaving NHS assessment and treatment units. These posts are being introduced to set up and run new services for people with learning disabilities whom present with challenging support needs, most often with people who have just been discharged from a secure service setting (ATU).
The post's will ensure services are delivered in a way that puts people we support at the centre of their support, promoting rights, choice, dignity, diversity, and value for money. The Deputy Area Managers will be expected to meet organisational and statutory requirements, including delivery of our compliance with Care Quality Commission (CQC) outcomes, with reference to guidelines and our client Standards, Policies and Procedures.
The Deputy Area Managers will provide effective and clear leadership to all employees to ensure standards of performance are maintained to the highest level.
To know the people, we support and staff team's
To maintain appropriate records
To ensure compliance with regulatory requirements
To ensure compliance with duty of care
To ensure the proper application of our client supports policies
To ensure 6 monthly reviews take place
To maintain good working relations with anyone with a stake in the service
To improve practice by being an active and visible leader
Information
To ensure each person we support has a person-centred support plan and that each individual and/or their representative/s have been involved in developing their plan
Ensure care plans and health action plans are regularly reviewed on a six month basis
Ensure that records of financial transactions are maintained in line with statutory requirements and Frontier Supports policies
Ensure that all information is recorded and stored in compliance with Data Protection requirements
Ensure the rights of people we support are promoted and respected at all times in compliance with the Human Rights Act, Mental Capacity Act and Deprivation of Liberty guidelines and our client Policies and Procedures
To build and maintain appropriate relations with care managers and family members
Ensure complaints are recorded in line with our client policy
Ensure all incidents are reported to the Area manager (or covering Area manager) with-in 24 hours
Personalised care & support
To attend multi-disciplinary meetings when necessary, and ensure plans are implemented and reviewed
Ensure the health and well-being of people we support is in line with CQC expectations and our client policies
Maintain and ensure adherence to policies relating to ordering, receipt, recording, storage, handling and administration of medication
Ensure staff are working in line with risk assessments
Record outcomes for the people we support by collating evidence
Safeguarding
Ensure that staff members are adequately trained and know how to report and respond to any concerns that could be defined as a potential safeguarding referral
Ensure that safeguarding incidents and medication errors are appropriately reported in accordance with national and local guidelines
Ensure all services are following the legal frameworks of MCA, Dol's and best interests
Ensure the environment is safe, well maintained, equipment is fit for purpose and appropriate for the needs of people we support
Staffing
Ensure all staff members receive an appropriate induction and meet statutory and mandatory training & qualification requirements
Ensure staff members are supervised in line with our client policy and that annual appraisals are completed
Ensure records are kept in line with our client policies and Data Protection requirements
Quality
Be actively involved in the monthly monitoring, assessment and reporting of the quality of the services provided
Ensure that audit recommendations CQC or local authority colleagues are actioned within agreed timescales
Build good relationships with key local authority contacts
Attend provider forums and keep up to date and knowledgeable on local strategies and development opportunities
Monitor properties in partnership with our housing provider Zetetick
To report all maintenance issues to the appropriate housing associations ensuring logs are kept of progress
To ensure all health and safety issues are reported