Head of Client Services - IT Recruitment

Conrad Scott
24 Feb 2018
24 Mar 2018
Human Resources
Contract Type
Full Time
Job Description

Head of Client Services - IT Recruitment - GBP55,000 to GBP75,000 + bonus - OTE GBP70,000 to GBP100,000 - Client Relationship / Account Director across several strategic IT recruitment accounts - London.

The company is a global, multi-brand, technology recruitment business with profits in excess of GBP50 million. They make thousands of permanent placements and have over 7500 contractors on assignment with a range of RPO / MSP and small client accounts. An exciting new opportunity now exists for an experienced Account Director / Client Services / Client Relationship professional in London.

The role

  • Ownership of the client relationship with either 3 or 4 strategic RPO technology accounts (150+ IT contractors and 200+ hires per year)
  • The majority of your time will be spent onsite (predominantly London locations) meeting key stakeholders, attending operational reviews, staffing meetings, checkpoint meetings etc???
  • Developing new opportunities and relationships within your accounts.
  • Owning all vacancies, taking and presenting requirements.
  • Support / matrix management of a team of 20+ in delivery / shared services (mix of onsite and offsite) across several locations.
  • Running events such as "tech meet-ups"
  • Running spot campaigns.
  • Dealing with day-to-day operational issues arising from the accounts.

Person Specification

  • An experienced client-facing recruitment professional who has managed client relationships for a recruitment / staffing business delivering RPO / MSP solutions.
  • Permanent and Contract recruitment experience within IT / Technology recruitment.
  • Adaptable - you will be equally happy engaging with senior stakeholders or taking ownership of a day-to-day operational issue (e.g. dealing with escalation for an unpaid contractor)
  • A people person who is passionate about technology recruitment

Location: London
Contact: Sean Curran

This Head of Client Services position is being handled by Conrad Scott Ltd. Conrad Scott Ltd is a recruitment agency specialising in placing, recruitment consultants and managers into the recruitment, search and selection industry. Conrad Scott acts as an employment agency and is registered in England and Wales as Conrad Scott Ltd, registered no .

Key Words: Head of Client Services, Director of Client Services, Account Director, Account Manager, Client Relationship Manager, Client Relationship Director