Senior Credit Controller - Western Commercial - Broxburn

Senior Credit Controller

Western Commercial - Broxburn

Up to £23,500 DOE

Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!

This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. We work with 14 brands across 29 sites with just over 1200 employees.

What does the job entail?

•To manage and effectively contribute to the ‘collection performance’ of the Area Credit Control function to reduce outstanding debts and minimise the risk of bad debt thus maximising the Company’s overall results.

•To produce account reconciliations in order to assist cash allocations as required.

•To address/update all stop maintenance and over trading issues in accordance with Company policy and procedures.

• To effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company Standards.

•To undertake administrative duties as appropriate and ensure the system is updated accordingly e.g. copy invoices/statements etc.

• To maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively.

•Ensure monthly cash collection.

•Supervise customer payments to identify customers exceeding their credit limits, to control outstanding bills and to meet the set targets.

• Ensure late payers pay outstanding bills by specific actions (Personal phone calls, reminders etc.) and negotiate alternative payment terms (i.e. instalments, bank guarantee) for new sales agreements with critical customers. Consult Credit Collection Manage in critical cases.

•Assistance with any other task as directed

•To provide holiday cover for the cashier

What are we looking for?

•Excellent communication skills

•Good interpersonal skills and team orientation

•Results orientated 

•Financial Awareness

•Customer Service

•Numeracy and data handling

•Problem solving and decision making skills

•Must have intermediate Excel Knowledge

In addition we offer first class employee benefits scheme such as:

·Employee discount scheme with 1600 high street/online retailers

·Management Training programme

·Option to staff savings scheme

·Child care vouchers

·Cycle to work scheme

·Excellent discounts on new and used car purchases

·Company pension

·30 days annual leave which increases with length of service

·Training/Career development

·Maternity pay

·Family days out

·Company Sick pay

·Life assurance

·Staff Intro referral scheme