Home Insurance Customer Advisor - Leeds

To deliver on our customer purpose providing fair outcomes and ensuring that our customers have the right insurance products that suit their insurance needs. Being skilled to advise customer about new and existing insurance needs, you will keep things simple and put our customers first.

To our customers, a home is so much more than just walls and a roof - it's where they live, where they and their belongings are kept safe. As a Home Insurance Customer Advisor you'll make sure that our customers receive the best policy to safeguard their precious home and belongings.

It's a highly satisfying role. Like all of us, you'll put customers first. You'll work closely with your colleagues to make us easy and enjoyable to do business with. And that's how you'll help us become the best bank for customers.

There's no cold calling. Our customers will call you. And you'll be there to offer them support, steer them in the right direction, and ultimately provide them with the best home insurance policy.

You'll love to talk and will use positive conversation over the telephone to build relationships with your customers. Previous experience in sales/insurance is a plus but not essential as you'll receive the training you need to reach your full potential. Training lasts between 8 - 10 weeks, depending on whether you initially join our Sales or Customer Relationship team. And there's plenty of support from those around you.

As a committed, dedicated member of our team you'll work 35 hours per week across a variety of shifts on a rota basis, Monday to Friday 8am - 8pm, and Saturday 8am - 4pm.

Our Leeds contact centre has a great atmosphere and plenty of opportunities to advance your career. You'll also enjoy a great benefits package including performance reward, 22 days holiday and contributory pension scheme. What's more, we offer a flexible package that allows you to choose cash or pick from a range of options including retail discount vouchers and private medical insurance. So whatever you choose, your future's looking great.

And it's not all work and no play. There are plenty of ways to relax, unwind and share the day's success stories in our break-out areas, canteen, games room, gym, on-site beautician and Starbucks coffee shops.