Sales Call Handler

An opportunity has arisen for an enthusiastic person to join a busy Sales Office Team within this trade only security wholesaler based in Salford, Manchester.

This role is a Monday to Friday position working 40 hours per week.

Experience and knowledge of a Sales Office would be an advantage, but are by no means essential as full training will be given.

Key responsibilities include:

- To answer the phone and deal with customer orders/queries efficiently and professionally.
- To process written and verbal orders accurately and in accordance with the customers requirements.
- Actively participating in the Company's Promotional Drives, whether they be proactive i. speculatively calling customers or reactive i. maximising an incoming order.
- Completion of all relevant Paperwork.
- Active participation in Team Job Function Rotation ensuring maximum knowledge and experience is gained in all aspects of the Department.
- To build on product knowledge by attending training as organised and using all resources including Catalogues, Computer System and personnel as required.
- Completion of Day to Day Admin Procedures (Back orders, Forward Data Orders, Out of Stock Analysis etc.).
- Helping out on Trade Counter when required.

What they are looking for:

- Excellent interpersonal Skills.
- Customer Focused.
- Excellent written and verbal communication skills are essential.
- Ability to work under pressure, multi-task and cope with changing priorities.
- Friendly and a Team Player.
- Computer Literate.

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