Service Administrator / Planner

KONECRANES DEMAG UK LTD has an exciting opportunity for a Service Administrator / Planner to join the team in West Bromwich on a full time, permanent basis. The successful candidate will receive a competitive salary.

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work.

Midlands Industrial Service branch are seeking a person to join the Team as a Service Administrator / Planner, based in the West Bromwich office, post code B70 0BF.  The hours of work will be 37.5 hours per week (Monday to Friday, days). Holidays must be taken away from month end and year end activities.

Your main responsibilities as our Service Administrator / Planner will include:

- Timesheet processing including quality checks and tracker checks

- Invoicing / batch processing

- Telephone and Switchboard answering

- Raising jobs and purchase orders

- Last labour to invoice management

- SIQ management

- Resolving purchase invoice queries

- Order stationary, office equipment, small overheads

- Maintain filing systems / document registers

- Maintain 4 reports inputting / processing

- Maintaining Training, Medical, Induction, Technician Site Pass records.

- Customer purchase order request handling

- Mail distribution

 Our ideal Service Administrator / Planner will have the below skills and experience:

- Good IT skills especially in excel

- At least 4 years’ experience in administrative roles

- The ability to focus on meeting weekly performance targets /deadlines

- Be a team player with the ability to work in a busy service office

- Be accurate and pays attention to detail

- Be polite and confident telephone manner

- Be organised and self-motivated person

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 17,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance.

If you feel you have the skills and experience to become our Service Administrator / Planner then please click ‘Apply’ today!