Transport Support

British Red Cross
21 Feb 2018
19 Mar 2018
Contract Type
Full Time

Transport Support Volunteer
Location: Taunton

About the role
Either using your own car or a Red Cross vehicle, you will offer door-to-door assistance for those in need, providing freedom of travel for those with mobility problems. You will help people get to medical appointments, carry out everyday essentials like shopping, or even just to get out of the house and socialise. Besides transport, we can also provide an escort who, if necessary, will stay with a client throughout their journey.

About the Team
In the UK, our health and social care work offers valuable time-limited support for individuals vulnerable to crisis whether they're recovering from an operation, need a wheelchair or just need help coping around the house. The transport support service offers freedom and independence for people who cannot get about easily or use public transport.

About the person
You need to have good interpersonal, communication and teamwork skills. Full training can be given for any necessary technical requirements. We keep the beneficiary at the heart of what we do, working to understand their needs and the difference we make. Also someone who has:

  • Sensitivity when working with vulnerable people and an interest in their well-being.
  • An understanding of the differing physical needs of service users.
  • The ability to work alone and unsupervised as required.
  • A full driving licence, plus business insurance or similar cover if using your own car.
  • Passed the BRC vehicle familiarisation and fitness to drive check.

This role requires a DBS/PVG check to the appropriate level.

Willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society's Equal Opportunities Policy.

Tasks Included in this Role:

  • Taking someone on a short trip or helping them run errands, providing door-to-door assistance for an appointment or visit.
  • Offering a trained volunteer escort and conveying passengers safely from their starting point to their final destination either in BRC vehicles or in the driver's own vehicle.
  • Accompanying someone on a public transport journey, enabling clients to keep appointments safely and efficiently.

What We Offer:

The chance to work with a variety of different people from different walks of life and make a real difference to their lives.

  • Comprehensive free training so you can represent the Red Cross with confidence.
  • A great opportunity to develop your existing skills and to gain new ones.
  • The company of a warm and friendly team of like-minded people.
  • Reimbursement of reasonable out-of-pocket expenses when on duty, including mileage charges.
  • Being a volunteer for the British Red Cross means that you can proudly say you are part of the world's largest humanitarian organisation.

Young People and This Role

We value the energy and enthusiasm that young people bring to this role. To carry out full delivery of this service volunteers must be 18. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15 - 17 can be involved in a variety of activities such as promoting the service, supporting service volunteers and undertaking training.

Our Promise
We value the skills and experience that people bring to the organisation. We will work with you to look at your knowledge and skills and help make an assessment about which elements of the learning for your role you will need to complete with us and recognise where you may already know all that you need to confidently and safely carry out your duties. We want to try and make sure that you get all the training you need, no more and no less.

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