Telephone Account Manager
- Recruiter
- Zurich Insurance
- Location
- Farnborough
- Salary
- Competitive
- Posted
- 19 Feb 2018
- Closes
- 24 Feb 2018
- Sectors
- Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Location: Farnborough
The Opportunity:
The position is responsible for developing and servicing an assigned customer portfolio by telephone and building relationships with customers through regular contact to achieve agreed development objectives. The position will provide our customers with an direct point of contact to support the Sales team from an office base. The role will support new business campaigns and will form an integral part of the ZM direct sales force. The role will also involve liaison with our risk and underwriting colleagues to support our customers.
Main accountabilities:
• Participate as part of a Telephone Account Executive team
• Build and manage relationships with an assigned customer portfolio through regular and structured telephone contact
• Regularly update profile information in Salesforce and liaise closely with the direct sales team
• Driving new opportunities and prospecting to support the direct sales team including prospecting, cross sell opportunities and participation in campaigns
• Develop and maintain internal relationships with key stakeholders
• Maintain an awareness of wider Branch and Strategic Sales teams and their respective roles, responsibilities and priorities
• • Track own financial performance against annual financial and operational targets set in own area to ensure these are met
• Develop knowledge and understanding of risk & compliance policies and procedures to ensure own work is undertaken to the standards of behaviour and in accordance with policy
• Ensure delivery of good customer outcomes
Your skills and experience:
• 1 year insurance business experience preferable but not essential
• Evidence of successfully working as part of a team
• Personally well organised
• Excellent communication skills
• Ability to adopt a structured approach
• Motivated to achieve objectives
• Problem solving skills
• Drive and determination to succeed
The Reward:
In return we are offering an attractive salary plus a generous benefits package including bonus and defined contribution pension scheme. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
Who we are:
Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don't you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You'd give them confidence and reassurance by protecting what they love most. This is no easy task. In today's interconnected world, tackling risk is fast, unpredictable and invigorating. You'll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You'll be tackling issues like these in over 170 countries. It's a big challenge, but you'll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.
As you make an impact across borders, you'll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.
Further information:
At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome, regardless of age, gender, religion, ability, culture, sexual orientation or mental health status. Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We're also happy to consider flexible working arrangements and welcome applications from everyone.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.