CES Associate Consultant Job

Requisition ID: 172130
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Early Talent
Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Position Description

Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. The company serves more than 30,000 clients representing more than 27 million users in over 150 countries

Associate Auditor I

An Auditor I provides first level review of end-user receipts and expense reports to ensure integrity and accuracy of their financial reimbursements following the client's specific policies and procedures.

Concur Audit Service provides dedicated auditing resources to help streamline the process of managing and substantiating expense receipts, significantly cutting audit costs while introducing a higher level of control over corporate travel and entertainment (T&E) expenses. Leveraging the paperless efficiency of Concur?? Imaging Service, the service helps clients accurately report and properly classify expenses, even identifying those expenses that should be treated as taxable income for employees. Customizable and flexible enough for any organization, Concur Audit Service can conduct random audits at any level to meet the client's needs while also conducting 100% audits that target specific users or groups.

In the first 12 months you will deliver:

• Provides first level assessment of receipts and expense reports in compliance to client's subscription and policies and procedures
• Focuses on the following Global Audit Queues: ExpenseIT, Receipt Audit Clients, and General Audit Clients
• Documents and recommends necessary corrections and additional requirements to complete the receipts and expense reports in a timely manner
• Utilizes tools and systems proficiently to process receipts and expense reports and accordingly escalates issues to immediate Supervisor as
• Provides additional duties such as own (versus team) data collation and reporting as deemed necessary to achieve and produce a high quality support solution
• Be aware of, and comply with, all corporate policies

In order to accomplish this you will need to:

• 40+ hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
• Flexibility as to the specific working hours may be required or available
• Job requires full hours of data processing and assessment
• As deemed necessary, Auditor must be able to work overtime in order to meet critical business objectives on service level, productivity, and quality

Major job activities:

• Use of computer and keyboard for extended periods of time on most or all workdays
• Working under time pressure
• Working rapidly for long periods
• Communicating and interacting with others
• Multiple concurrent tasks
• Ability to perform under stress
• Reading and comprehension
• Writing
• Problem solving
• Confidentiality

What do you need to bring?

Education, Experience, and Training required:

• Must have a Bachelor's degree in Commerce or equivalent knowledge, experience, and skill set
• Ideally should have six (6) months of back office and/or data encoding experience
• Must have passed the following Certification Processes: Audit New Hire (ExpenseIT, Receipt Audit), General Audit
• Must possess the following skills and/or abilities:
• work in a fast-paced environment, handling multiple priorities, at any given time
• above-average written and verbal communication skills
• communicate with individuals at all levels of an organization
• set priorities, meet deadlines, and work independently
• work in a team environment
• maintain confidentiality, including, but not limited to, end-user financial information and client policies and procedures
• pass the company-required background check

Critical Performance Competencies:

• Action Oriented
• Dealing with Ambiguity
• Career Ambition
• Integrity and Trust
• Learning on the Fly
• Organizing
• Perseverance
• Problem Solving
• Time Management
• Written Communications

Value Competencies:

• Displays passion for & responsibility to the customer
• Hires, develops & rewards great people
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity

So who are we?

Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 30,000 clients representing 27 million users in more than 150 countries.

Your career at Concur is what you make of it. You can forge your own path, work in different offices, switch business units or solve a problem that no one has before. We're inspired by change and by each other which is a major contributing factor to how we have retained the innovative culture that has created a market leading team of 4,800 colleagues.

To launch your career with an organization whose products have a real positive impact on peoples lives, apply today and see where your journey takes you. #LifeatConcur #WorkatConcur

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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