Completions Underwriter
- Recruiter
- Anonymous
- Location
- Fleet
- Salary
- 30000.00 - 40000.00 GBP Annual + Excellent Benefits
- Posted
- 20 Feb 2018
- Closes
- 20 Mar 2018
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
Our client a buy to let specialist lender based in Fleet are looking for a Completions Underwriter. You will provide a professional, efficient and high standard of customer service to customers, intermediaries, valuers and solicitors.
You will carry out the administration of Buy to Let mortgage applications after the mortgage offer has been issued, facilitating a swift and smooth completion of the loan.
You will have a strong eye for detail and be able to work to tight deadlines without close supervision.
Key Responsibilities
• Work to agreed objectives, service standards and deliverables.
• Ensure relevant documentation and information received is checked for adherence to policy and criteria.
• Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service.
• Provide a prompt reply to all written correspondence.
• Develop positive working relationships with colleagues.
• Make suggestions for improvements to processes to enhance service and efficiency.
• Adhere to internal/external compliance, credit review and audit requirements.
• Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF).
• Use initiative to resolve queries outside own area of expertise.
• Train and mentor new team members.
The successful candidate will have
• Effective analytical skills
• Strong interpersonal and communication skills, both written and verbal
• Excellent negotiation skills and the ability to influence others
• The ability to absorb technical information
• Confident decision-making skills
• Strong numeracy and statistical skills
• Problem solving skills and a logical approach to work
• Self motivated
• Sound judgement
• The ability to work to tight deadlines
• Teamworking skills but also a willingness to work using your own initiative
• Excellent customer service skills
Experience required
• Previous experience of working within the mortgage industry with a strong underwriting or completions background.
• Proven ability to exercise good commercial and professional judgement
You will carry out the administration of Buy to Let mortgage applications after the mortgage offer has been issued, facilitating a swift and smooth completion of the loan.
You will have a strong eye for detail and be able to work to tight deadlines without close supervision.
Key Responsibilities
• Work to agreed objectives, service standards and deliverables.
• Ensure relevant documentation and information received is checked for adherence to policy and criteria.
• Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service.
• Provide a prompt reply to all written correspondence.
• Develop positive working relationships with colleagues.
• Make suggestions for improvements to processes to enhance service and efficiency.
• Adhere to internal/external compliance, credit review and audit requirements.
• Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF).
• Use initiative to resolve queries outside own area of expertise.
• Train and mentor new team members.
The successful candidate will have
• Effective analytical skills
• Strong interpersonal and communication skills, both written and verbal
• Excellent negotiation skills and the ability to influence others
• The ability to absorb technical information
• Confident decision-making skills
• Strong numeracy and statistical skills
• Problem solving skills and a logical approach to work
• Self motivated
• Sound judgement
• The ability to work to tight deadlines
• Teamworking skills but also a willingness to work using your own initiative
• Excellent customer service skills
Experience required
• Previous experience of working within the mortgage industry with a strong underwriting or completions background.
• Proven ability to exercise good commercial and professional judgement