Membership Recruiter x 2

Membership Recruiter x 2

£8.15 per hour

Fixed Term p/t (until 28/10/18)

Nr Plymouth

Ref: IRC58766

Summary

Do you love working with people from all ages and backgrounds? Can you engage with people quickly and share your passion for our cause? We need enthusiastic, sales focussed, friendly people to be part of our membership recruitment team. Membership is vital to the ongoing work we do, so you’ll be working with targets in a busy team, welcoming visitors every day and talking to them about the benefits of being a member.

This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but it may be necessary for us to alter this pattern from time to time to suit the needs of the business.

What it's like to work here

Wembury beach has some of the best rock pools in the country, masses of wildlife and views of the distinctive island - the Great Mewstone. Wembury is a great starting point for lovely inland and coastal walks to Wembury Woods and the Yealm Estuary, and around Wembury Point.

What you'll be doing

As the largest conservation charity in Europe, we work hard to raise funds, so that we can continue to care for all the heritage in our care. Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.

You’ll be asked to confidently sell membership and gift aid on entry, and achieve our targets for sales. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.

Who we're looking for

This job is all about providing a service. To be fantastic in this role you’ll need:

•Genuine enthusiasm for working with people

•Excellent customer service skills

•The ability to work to sales targets, and confidently sell our membership benefits

•Good understanding of the National Trust and what we do

•A willingness to learn new skills, and a can do attitude

•Experience of working in a customer service or sales team

•Some cash handling experience

The package

Looking after you

•Health cash plan – from as little as £2.81 per month for you and your dependents

•Pension contribution match up to 10%

•EAP and proactive Health and Wellbeing

•Discounted gym membership

Looking after your career

•Grow your career through professional training courses across the Trust

•Develop your skills with an internal secondment

•Pay review linked to values and behaviours, commitment to progression

•Income protection due to illness

Unique to Us

•Work in some of the most beautiful, iconic and unique locations in the UK

•Free entry to NT properties for you, a guest and your children (under 18)

•20% off in our retail and catering outlets

•Discount up to 35% off a National Trust holiday cottage booking

Closing Date: 06 March 2018