Showroom Manager / Customer Services Manager - Retail

Exeter, Devon, England
£25000 - £35000 per annum
16 Feb 2018
16 Mar 2018
Bluetown Online
Contract Type
Full Time

Job Title: Showroom Manager

Location: Exeter, Devon

Salary: £25,000 - £35,000 dependant on experience

Position: Permanent, Full Time

Benefits: Pension, 4 weeks holiday plus bank holidays

Great opportunity for a motivated, confident sales/customer focused Showroom Manager with a good eye for design. Full product training provided, great working environment.

The company is a leading Importer of Natural Stone and Porcelain Products in the UK; they are a family run business that has grown into a very successful and reputable company within the industry. They have 10 showrooms across the UK and are currently recruiting for a Showroom Manager to manage their Exeter showroom.

Key Responsibilities:

The main purpose of the role is to lead and grow the Exeter showroom, by providing excellent customer service, guiding customer through their extensive range of products within the showroom, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered and proactively developing relationships with their retail and trade clients. Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problem solving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare, staff management, business development, and much more.

Key Requirements:

They look for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, have a good eye for design, well presented, computer literate with a good understanding of basic maths. No previous industry experience is necessary although it is an advantage. All they ask for is someone who has experience working in a customer sales and service environment. Working hours are 9 - 5 Monday - Saturday, they are closed on Sundays and Bank Holidays. Showroom Staff will have one weekday off every other week.


In return, the company offers an excellent basic salary, a non-target driven environment with the emphasis on Customer Service, optional Pension Scheme, four weeks holiday per year plus bank holidays, which increases after a qualifying period, excellent working conditions, and travel costs when travelling beyond your remit.

To apply for this role, please click APPLY to submit your CV and a Cover Letter.

Candidates with the experience or relevant job titles of; Reception Manager, Client Services Coordinator, Client Services Manager, Retail Manager, Store Manager, Sales Manager, Deputy Manager, Assistant Manager, Retail Manager, Wine Sales, Assistant Store Manager, Deputy Store Manager, Sales Manager, Deputy Manager, Assistant Manager, Retail Manager, Assistant Store Manager, Deputy Store Manager, Store Team Leader, Store Supervisor, Shop Manager, Shop Team Leader, Sales Team Leader, Sales Supervisor, Assistant Sales Manager, Assistant Manager, Retail Store Manager may also be considered for this role.

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