Cafe Assistant

Cafe Assistant
Droitwich, Worcestershire (WR9 0AH)

Key Objective: To support the effective and efficient running of Churchfields Barn Cafe

Responsible to: Cafe Manager/supervisor on duty

Working hours: 37 hours over 5 days (will include weekends on a rota basis)

Responsibilities

• To be an active and supportive team member, contributing in a constructive manner and treating all colleagues and customers with fairness & courtesy.
• To provide excellent customer service, serving customers promptly, courteously and with a smile.
• To ensure that the cafe environment is pleasant and welcoming in line with the image agreed with the owners.
• To be responsible for the cash handling processes within the cafe.
• To fully comply with all Health and Safety and Food Hygiene regulations at all times.
• To ensure that food and drink served to customers is of a consistently high standard and is well presented and checking that orders have been correctly delivered and charged for.
• To develop knowledge of products (in particular allergens) and share that knowledge with customers and other team members in a confident manner.
• To serve and scoop ice cream.
• Must be willing to assist in all areas of the business and be able to work in a fast paced, busy environment.
• To maintain a clean and tidy environment at all times in the cafe and preparation areas including clearing tables and washing up. As our kitchen is upstairs this will require an element of heavy lifting and transporting dirty dishes to the wash area.
• To keep cleaning and temperature records or any such records that are required by the Cafe manager.
• Reporting any maintenance issues to the Cafe manager or supervisor on duty.
• To assist in the setup, set down and cleaning of the cafe, toilets and kitchen (if required) according to procedure on a daily basis and as required.

Skills Required

• Barista experience highly desirable
• Heart for hospitality
• Ability to interact with all visitors both adult and child
• Shows initiative and is self-motivated
• Strong communication skills
• Positive with a can do attitude
• Willingness to be flexible
• Attention to detail
• Enjoys working with others as a team
• Receptive and listens to others
• High standards of personal and food hygiene
• Commitment to great customer service and aims to exceed customers' expectations

Please submit your CV and current contact details online today.