Brook Street

Telephony

Recruiter
Brook Street
Location
Southend-On-Sea, Essex, England
Salary
Up to £18775 per annum
Posted
12 Feb 2018
Closes
12 Mar 2018
Ref
SND/292620
Contact
Joanna
Contract Type
Permanent
Hours
Full Time

Would you consider yourself to have fantastic customer service skills? Do you have previous call centre experience? Would you like the opportunity to work for a leading national finance company?

If your answer to the above 3 questions was yes, I have the perfect career opportunity for you!

My client is a national finance company which has been established for over 290 years and a great career opportunity has arisen in the companies state of the art offices based in Southend. You will be working as telephony within an enthusiastic and supportive team in the contact centre, which is a place for customers to turn when they have any queries looking for help.

You will be working with customers over the telephone or online, finding answers to their financial questions, providing great advice on making the most of their money and helping them get to the right products and services. It will be your job to provide customers with outstanding levels of customer service helping with the simplest transactions to the largest financial matter, understanding what customers need and acting upon it.

Because the company is always there for its customers, of course there is a shift pattern associated however hours are still on a sociable basis. The call centre is open 7 days a week, with shifts from 7am to 11pm and it is important you are very flexible, however the shifts on offer ensure you can balance your work with whatever is most important to you in life.

If this is the correct opportunity for you, ensure to apply today as this advert is now live!
We look forward to receiving your application