Brook Street

Admin Officer - Service Request Analyst

Recruiter
Brook Street
Location
Newcastle upon Tyne, Tyne and Wear, England
Salary
Up to £8.62 per hour
Posted
12 Feb 2018
Closes
12 Mar 2018
Ref
BS/SRTCH1
Contact
Newcastle CL
Sectors
IT, IT Support
Contract Type
Temporary
Hours
Full Time

Brook Street are currently recruiting for a full time Analyst to work for a Government based client in Longbenton.

The client provide IT support to central government departments across the country via email, phone call and webchat.

Your role will be to support the Service Request team with monitoring a shared inbox, processing kit and system requests, liaising with internal and external stakeholders.

Successful candidates will have proven background in IT Helpdesk and or Supplier Management. ITIL Foundation qualification would be advantageous.

As part of the application process candidates will also have to carry out a Basic DBS Security clearance.

This is a full time role, Monday to Friday 9am - 5pm based in Longbenton with paid lunch break. Client are expecting role to be for around 3-6 months with view to being taken on fixed term or permanently.

£8 ph

If you would like further information or like to apply please contact Clare on