Assistant Shop Manager - Liverpool, Renshaw Street

Assistant Shop Manager
Location: Liverpool, Renshaw Street
Hours: 19 hours per week - including weekends
Contract type: Fixed-Term - 6 months
Salary: Total salary GBP 7,410 per annum for 19 hours per week (FTE GBP 13,650 per annum)

About the role
Are you a retail professional looking to make a difference? Is excellent customer service at the heart of what you do? We have a fantastic opportunity for a dynamic and motivated retailer to join our Renshaw Street shop in Liverpool on a part time basis. In this 'hands on' role, you will be responsible for supporting the shop manager with the successful delivery of a customer focussed shop team that is the 'window of the Red Cross' on the high street.

You will be required to deputise for the Shop Manager on occasion and ensure the smooth running of the shop during these times, ensuring you are able to deal with financial transactions accurately and deliver a high standard of shop floor management, including health and safety guidance and merchandising duties.

The Assistant Shop Manager will uphold the reputation of the organisation in the community and will engage with local trading opportunities to maximise contributions to the shops.

Working with and supporting an inspiring team of volunteers, you will play an integral role in maximising profitability and helping generate much needed income to support people living in crisis both at home and overseas.

About the team
The Retail Department, which forms part of the Fundraising Division, operates around 330 Red Cross charity shops throughout the UK and has a complement of over 6,500 volunteers and 700 paid staff and a turnover in excess of GBP 28m per annum.

About the person
We are keen to hear from candidates who can demonstrate the following skills and experience:

• Experience working in a retail environment
• Experience with cash handling and reconciliation
• Experience of using initiative for positive results
• Understanding of financial and numerical information, and are target driven
• Ability to understand issues related to working with volunteers
• Proven customer care skills
• Proven IT skills

Closing date for applications is 23.59 on Tuesday 20th February 2018

We offer a wide range of staff benefits, these include:

• 36 days holiday (including Bank Holidays) - pro rata for part time staff
• Up to 6% contributory pension
• Childcare vouchers

About the organisation
The British Red Cross helps millions of people in the UK and around the world to prepare for, respond to and recover from emergencies, disasters and conflicts.Our volunteers and staff help people in crisis to live independently by providing support at home, mobility aids and transport. We also teach first aid skills.We are part of the global Red Cross and Red Crescent humanitarian network. We refuse to ignore people in crisis.

The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Refusing to ignore people in crisis